Job Details

Job Location

Corporate Headquarters - Santa Clara, CA

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$90,000.00 - $92,000.00 Salary/year

Travel Percentage

None

Job Shift

Day

Job Category

Nonprofit - Social Services

Description

About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and longterm self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Position Summary: The Compliance Data Analyst will use the Homeless Management Information System (HMIS) and LifeMoves’ internal Salesforce system (Voyager) to provide timely and accurate data for deliverables within the Grants, Contracts, and Compliance (GCC) team or the larger Development team. Data will be requested for recurring contractually obligated reports, scheduled and unscheduled funding applications, and ad hoc requests. The Compliance Data Analyst will also participate in regular data audits and data documentation projects, as well as assisting the Data and Compliance Manager with HMIS user management. A successful Analyst will collaborate closely with staff from both the GCC and Development teams to understand and fulfill reporting needs, communicating effectively and delivering excellent customer service to stakeholders.

Responsibilities

Data request management:

Collaborate in monitoring data request ticketing system.
Determine the parameters of requests and follow up with requesters as needed
Determine the scope and timeline of each request, and what tools are necessary to fulfill the request (e.g., Salesforce report or dashboard, Tableau visualization, Excel document)
Follow up with requesters to ensure their needs were met promptly; document any issues and revise processes as necessary for improvement

Reports Management

Manage reports, dashboards, and folders for assigned portfolio of work (e.g. one county or program type).
Collaborate with GCC and Impact & Learning teams to develop consistent definitions and approaches; document analysis and report processes
Create new processes and report forms as needed to effectively analyze and report on data for newly created programs
Collaborate with GCC and Impact & Learning teams to organize and manage all report and dashboard folders
Cull non-necessary reports and report types
Create and manage naming conventions for reports, folders, and dashboards
Add descriptions to existing reports and rename as necessary o Monitor user-added reports to ensure proper naming, descriptions, and filing

Data Clean-up And Other Duties As Assigned.

Assist with data clean-up projects as needed to ensure efficient, accurate data reporting. Assist with HMIS user management and HMIS-related requests from system administrators.

Qualifications

Preferred qualifications:

Bachelor's degree preferred
Intermediate to advanced skill in Microsoft Office suite, including Word and Excel
Prior experience creating cloud-based dynamic reports (e.g., using Salesforce, Tableau, or other application)
Strong attention to detail and ability to detect discrepancies
Excellent communication skills
Proven ability to focus on large volume of variable details

Skills

Deadline-oriented and adept at managing dynamic priorities
Self-sufficient and able to work independently while discerning when to seek further guidance
Flexible – open to new ideas, strategies and methodologies
Committed to collaborative teamwork and the LifeMoves mission and values
Familiar with general issues of homelessness, and LifeMoves mission, programs and operations Working Conditions:
Full-time position, hybrid working environment

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

To learn more about our non-profit organization, check out our website at

LifeMoves is an Equal Opportunity Employer (EOE)

LifeMoves jobs

Compliance Data Analyst