It's fun to work in a company where passion meets profession, and every team member is not just an employee but a dedicated enthusiast, making the journey of work truly enjoyable and fulfilling!

About You:

Reporting to the EVP, PMO you will be responsible for end-to-end planning, overseeing, and executing projects from ideation through to completion. In close collaboration with various departments, you will be at the nexus of our organization, meticulously gathering business requirements, overseeing project developments, providing transparent project updates, and organizing crucial testing and releases. As a valued member of our Project Management Office, you will serve as a bridge between the technical and business realms, contributing to the creation of compelling, interactive, and user-centered insurance products.

In this role, you’ll get to experience:

Develop and execute comprehensive project plans for large-scale initiatives
Manage the scope, schedule, and budget to ensure successful delivery
Creation of business requirements for internal and external IT teams
Responsible for ensuring business requirements are being met by the proposed technology solutions (Web-enabled products, applications, and infrastructure)
Act as a subject matter expert, providing technical and application support to internal and external stakeholders
Communicate project status to all stakeholders
Identifying, evaluating, and having a clear understanding of the high-level business needs of clients and stakeholders
Lead testing and quality assurance efforts for websites and online application forms
Communicating new enhancements, changes, and bug fixes to relevant stakeholders
Train internal and external teams on new enhancements, changes, and bug fixes
Resolve conflicting requirements effectively.
Collaborate with various departments internal IT, software development, BI resources, end users, vendors, and implementation partners
Continuously monitor and analyze potential impacts on requirements and technical scope
Take the lead on initiatives and act as a change agent.

What you bring:

Post-secondary education in Business Administration, Marketing, Sales, or a related field
Minimum of 8 years of experience in project management, with a track record of successfully leading complex projects.
At least 3 years of experience as a Business Analyst.
Core competencies for this role include analytical skills, communication skills, detail-oriented, organization/planning skills, project management, and presentation skills
Excellent leadership, interpersonal, and time management skills.
Ability to multi-task and maintain focus in a fast-paced environment
Strong team player with proven experience working collaboratively
Experience working closely with software developers
Proficient in MS Office with an emphasis on Excel
Ability to quickly adapt to and become proficient with new software tools and technologies

What do you need to succeed?

Insurance background, especially travel or student insurance
Understanding of claims, assistance workflows
Preferred Other Languages: French
PMP Certification

What’s in it for you:

Hybrid work environment
Excellent health benefits
Employee assistance program
Wellness account
Minimum 3 weeks’ vacation
Generous sick and flex days
Opportunities to learn new skills, grow, and move into different roles
A work environment that embraces diversity and promotes inclusivity.
Supportive leadership prioritizes your success and cares about your well-being.
A growth trajectory that is designed to expand both vertically and horizontally, providing you with opportunities to pursue your passions and acquire new skills.

Additional Notes

Core hours: 09:00-5:00 EST, working outside Core hours for release management is required
Ability to work from home via VPN
Laptop and phone will be supplied
This is a fixed term contract for 10 months.

MSH is an Equal Opportunity Employer

MSH Americas is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We encourage and welcome applicants from all backgrounds to apply for our open positions.

Removing obstacles to offer fair access to jobs is our top priority. When a candidate asks for reasonable accommodation throughout the application process, a Human Resources professional will assist them. The information provided during the accommodation request process will be handled, saved, and utilized by the laws that apply to it as well as the rules of MSH International.

MSH Americas - Diot-Siaci Group jobs

Senior Project Manager (10-Month Contract)