Job Summary

We are looking for a reliable, experienced Dispatcher to help create trucking routes that keep costs down but meet customer scheduling needs. The Dispatcher will be responsible for using the latest routing software to establish daily trucking routes that make required stops outlined in customer contracts. The successful candidate for this position needs to adjust to last-minute changes and work with drivers to schedule emergency pick-up or delivery for new or established clients when necessary.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Develop delivery routes and maintain contact with drivers throughout the day
Collaborate with management to modify daily routes to accommodate the needs of customers
Monitor driver activities – (via Fleetlocate / Spireon system in order to keep customers updated on the progress of container extraction, delivery, and/or in-gate.)
Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
Updating/ data entry of Trinium (TMS) with accessorial (Terminal WT, Split terminations, Stop offs, etc.)
Troubleshoot problems at terminals and communicate with customers to ensure timely extraction of units
Maintaining a good working relationship with the drivers (driver retention)
Identify and process hazardous loads, assuring that all appropriate documents needed to conduct the move are submitted
Managing and tracking multiple customers and their containers
Provide daily status updates to customers
Coordinate and communicate pick up and deliveries with dispatchers, outside vendors, terminals, Warehouse Operations, and customers
Proper timekeeping and dispatching drivers to meet terminal appointments
Properly performing data entry on LCL and TL work orders / Delivery Orders
Checking loose freight availability
Troubleshooting issues appointment, pier pass, refusing empties, etc
Other related duties as assigned

Required Skills/Abilities:

Must be able to work a flexible schedule
Strong knowledge of the roadways throughout the immediate area
Ability to work in a team environment in high-pressure situations
Strong written and oral communication skills are essential
Knowledge of the Trinium system (preferred)
2-3 years of logistics industry experience
At least 1 year of port dispatching experience
2-3 years of LTL experience

Monday-Friday: 11am-8pm

Pay rate: $26-28/hr.

AAP/EEO Statement: Quik Pick Express, LLC, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.

This commitment extends to all aspects of Quik Pick Express' employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

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