Job Details

Description

Must Pass the Work from Home Internet Speed Test:

we would like to see if you are able to pass our work from home interview speed test please see the instructions below. You were requested to take our speed test to work from home. Please use the site provided below in blue.

Please utilize these tips as they will help you get your best speed test run in your submission.

Quiet your house of all equipment potentially pulling from your bandwidth, i.e., smart TVs, printers, gaming, phones, etc.
Reboot your router.
Connect ONLY a laptop OR a desktop computer DIRECTLY to your router via an ethernet cable (cannot be done via Wi-Fi)
Perform test either early in the morning or late in the day, never during the highest traffic times.
Clear your cache, web history, and cookies.

You can find my form "GetixHealth Work from Home Qualifier Submission Form" at: https://form.jotform.com/montytan/GTX-WFH

Position Responsibilities

Medical Collections
Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts
Gathering information, performing research and resolving customer inquiries
Communicate appropriate options for resolution in a timely manner
Inform customers/patients about services available, and assess their needs
Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required
Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness

Other Duties As Assigned

Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth’ s officers, senior management and staff.

Education And Experience

High school diploma or college degree from an accredited college or university
Fluent in Spanish
Two to five years industry experience in medical revenue cycle management is required.
Medical experience, either practical or classroom knowledge needed.
Proven understanding of the medical revenue cycle.
Demonstrated excellent verbal, written and interpersonal communication skills.
Demonstrated knowledge of HIPAA rules and regulations.
Attention to detail
Good attendance record
Proven ability to work collaboratively in a team environment
Demonstrated ability to perform work in alignment with company mission and values
Proven PC proficiency in MS Office Suite Applications

Work Environment / Physical Requirements

Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
Occasional lifting may be required up to 25 lbs.
Must be able to sit for extended periods of time with frequent bending and stooping

Additional Notes

Must be able to work any 8 hr. shift, Monday – Friday and occasional Saturdays
This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position

GetixHealth is an equal employment opportunity employer.

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