About Us

Guided by our core values – The Lugano Way – our team embodies a proactive mindset that fuels our drive for success. We work with a people-first mentality and foster an environment of continuous learning and mutual growth. Our ultimate goal? To consistently find a path to YES and deliver remarkable in all we do. Through innovation, teamwork, and collaboration, we bring this to life. Join us in shaping a future of brilliance and endless possibilities.

About You

You have a high bar for excellence and are eager to play an integral part in supporting Lugano's Operations team to provide remarkable employee and client experiences at every opportunity. Organization, meticulous attention to detail, and strong communication skills are just a few of the core skills you leverage in the workplace, and you have a proven professional track record of executing a wide variety of tasks accurately and efficiently.

You thrive in a fast-paced environment and possess the mental dexterity to pivot in priorities, projects, and scheduling. In addition, your work schedule is flexible to assist with Lugano events and you are excited to travel both domestically and internationally when needed.

Does this sound like you? Apply today, and let's start the conversation!

What You Will Do

Provide support across various domains: workplace, event operations, inventory & shipping, security, and other ongoing projects within the Operations department.
Engage with vendors to establish and sustain safe and healthy workplaces.
Partner with all departments to facilitate seamless operations across different locations.
Provide operational assistance for event logistics, ranging from planning and preparation to setup and breakdown, aimed at delivering exceptional client experiences.
Prepare and manage supplies, packaging inventory, and preparations for new location openings.
Support deliveries, and shipments across relevant departments.
Contribute to the development of processes, procedures, and company policies.
Uphold a client-centric approach by executing projects with precision, care, and safety, whether at our HQ offices or offsite event locations.
Display flexibility in your schedule and willingness to travel for events occurring outside of standard work hours, particularly during evenings and weekends.

What You Bring

Meticulous organizational skills and a methodical approach to task execution
Clear and concise communication abilities, enabling effective interaction with diverse individuals
Technically savvy with the ability to navigate multiple systems and software with ease
Strong attention to detail in fast-paced, evolving environments
Ability to follow established processes while also being open to innovative problem-solving
Effective prioritization and multitasking capabilities
Inherent curiosity and a proactive attitude toward finding solutions
Proficiency in utilizing technology for information processing, data analysis, and organization
A collaborative mindset, thriving as a valuable team player

Pay Transparency

The targeted base compensation is $25/hour plus an annual bonus. The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Our Work Environment

Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered medium: office work, occasionally lifting up to 51 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Reasonable accommodation may be made to allow people with disabilities to perform the essential functions of their job within the environment.

Our Benefits

Lugano Diamonds is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future.

Being You at Lugano

Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join Our Team – Where People, Leadership, Innovation, and Passion come first.

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Lugano Diamonds jobs

Operations Associate