In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).

TrustedHousesitters is a global pet care travel exchange; a double sided digital marketplace of owners and sitters that's growing rapidly through our unique combination of product, proposition, marketing and community building.

We've just recently been named as one of the Escape the City's top organisations to work for 2023!

Our small but mighty team has a collaborative and supportive culture. We're passionate about pets, people and travel; continuously searching for the win, win, win that makes everyone's lives easier, travel kinder on the pet and enables a more sustainable travel footprint.

We're fully in scale-up mode and have grown to be the only global platform of its kind. In the last few years, we've consistently achieved high year-on-year growth. Thanks to strong tailwinds in the pet and travel industry in the post-Covid world, 2022 has been our strongest year so far. At our marketplace we facilitate the perfect match between pet owners who want to leave their pets in safe hands and pet sitters looking to enjoy the companionship of pets whilst they travel.

We've recently made the transition to a remote-first business, however we've retained a HQ in central Brighton which is available for collaborative working and in-person meet-ups.

About The Role

We are looking for a passionate data professional with experience working with Web, App and Marketing technologies to join a growing Analytics & Insight team. The successful candidate will become the guardian of the data stack including the data warehouse, data integrations, MarTech and BI tooling.

What does a Data Manager do at TrustedHousesitters?

In an increasingly complex world of interconnected platforms, the Data Manager will ensure that the data stack - built around the Segment customer data platform and our Amazon Redshift data warehouse - is delivering for our analysts, marketers, product specialists and leadership team. This will involve optimisation and governance on how new data are collected. Additionally, the Data Manager will also act as a product owner for data privacy and data engineering projects, driving the data roadmap including initiatives around tracking, privacy, CRM, and BI.

Responsibilities

Manage the Redshift data warehouse, ensuring all analytics use-cases are catered for
Developing and maintaining a robust tracking plan
Configuring new integrations and optimising existing integrations within the Segment CDP platform
Act as product owner for data privacy and data engineering projects in a sprint team with engineers, QAs, data scientists and CRM specialists, working with the Head of Analytics & Insight to design the roadmap
Provide governance around website, app and user tracking, new integrations and new database connections
Own and manage the systems for providing the business with timely BI on trading performance and platform activity
Provide ongoing support for rest of the data and analytics team with the technology required for them to excel

Requirements

3-5 years of experience working in a data management, data analysis, or other relevant data roles
Expert knowledge of data warehouses, modern data integrations and web/app tracking and analytics tools
Detailed knowledge of how product and marketing data is collected and used within a digital business
Experience working as a part of a sprint team, helping to develop products from design to testing to release
Strong SQL skills with experience using various data warehouses and the related ETL-style processes
A familiarity with a range of BI tools (PowerBI, Tableau, Mode Analytics, etc) and web analytics packages (Google Analytics, Mixpanel, Amplitude, etc)
An eagerness to learn how to use new systems and analytics tools
A problem-solving mindset
Qualifications in Computer Science, Statistics or other Data disciplines would be useful but are not a requirement

Benefits

Salary is £48,000 to £58,000 dependant on experience.

In addition to a competitive salary, we offer a range of benefits, including:

Fully remote work
Discretionary 10% annual bonus scheme
Generous equity options
25 days holiday annually plus bank holidays and Christmas to New Year closure
Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters
Premium TrustedHousesitters pet owner and sitter membership which includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you and 5 premium memberships for your friends and family each year
Our team have an unlimited housesitting allowance, can work remotely from their sits, and TrustedHousesitters will contribute up to £500 per year towards travel costs
£200 annually towards home office equipment
Monthly working from home stipend
Mac book
Find a rescue pet to join your family and we'll cover the adoption fees, as well as paternity to help any pet settle into their new home
We host a quarterly all expenses paid meet-up, and will fund team events (remote or in person) throughout the year
We can cover costs of personal development resources, and have regular time set aside for personal development
Bupa Health Insurance and Dental Insurance plan
Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve
Weekly virtual yoga sessions
SimplyHealth healthcare cash plan
Brighton Bikeshare
Recruitment Referral Bonus
Access to Spaces Locations across the globe

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we're committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability.

Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

TrustedHousesitters jobs

Data Manager