As a Sr. Solution Architect, this role will focus on Iteris ClearGuide & ClearData (CG/CD) Software delivery and play a pivotal role in the successful deployment and expansion of our software solutions. You will work closely with our public sector and commercial customers, guiding them through the onboarding process and ensuring they leverage the capabilities of CG/CD to meet their unique needs. Most customers are situated in the Western US so ideal candidate would reside in the same area.

What You Will Be Doing

Lead the end-to-end delivery process for ClearGuide and ClearData customer implementations
Collaborate with cross-functional teams to ensure seamless integration and operation of CG/CD for customers
Develop and maintain strong relationships with customers, understanding their objectives and aligning our solutions to their goals
Provide expert guidance and support during the onboarding process, ensuring a smooth transition and immediate value realization
Monitor and drive the growth of ClearGuide and ClearData accounts, identifying opportunities for further expansion and enhancement
Serve as the primary point of contact for customers, addressing any challenges and facilitating continuous improvement
Deliver training and workshops to empower customers with the skills to maximize use of CG/CD
Contribute to product development by gathering customer feedback and working with the product team to inform new features and updates
Travel 25%

Role

What you need to be successful in this role:

Bachelor’s degree in Computer Science, Information Technology, or related field
Minimum of six (6) years of experience in software delivery management, public sector is a plus
Proven track record of managing large-scale software deployments and customer relationships
Strong leadership skills and the ability to manage cross-functional teams
Excellent communication and interpersonal skills, with a customer-centric approach
Deep understanding of software development lifecycle and agile methodologies
Ability to troubleshoot and resolve complex technical issues
Willingness to travel as needed to meet with customers and internal teams. Most customers are situated in the Western US so ideal candidate would reside in the same area

Iteris anticipates paying between $135,600 and $151,000 for this role. However, actual pay offered may vary depending on job related knowledge, skills, and experience.

What’s In It For You

Incentive-based yearly bonus
401(k) with immediate matching and no vesting period
Open Paid-Time-Off [PTO]
Comprehensive medical, dental, and vision coverage
Life insurance
Medical reimbursement plans
Disability coverage
Family-friendly programs
Education assistance program
In-house training programs

Iteris is the world’s trusted technology ecosystem for smart mobility infrastructure management. Delivered through Iteris’ ClearMobility® Platform, our AI-powered end-to-end solutions monitor, visualize and optimize mobility infrastructure around the world, and help bridge legacy technology silos to unlock the future of transportation. That’s why more than 10,000 public agencies and private-sector enterprises focused on mobility rely on Iteris every day. And we want YOU to join us on this important journey! V isit www.iteris.com for more information, and join the conversation on Twitter , LinkedIn and Facebook .

Iteris, Inc . is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver’s license may be required based on essential duties.

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Iteris, Inc. jobs

Sr. Solution Architect [REMOTE within Western US]