The Health Records Department consists of six core services based over three sites, and serves all Directorates and our patients.

We are a dynamic, diverse team of over one hundred staff, where patients and records always come first. We maintain a large library of over one million patient records to a high standard, from creation, scanning, validation, to destruction and everything in-between. Our approachable receptionists support the Outpatient team to run smooth and efficiently, striving for an excellent patient experience. And, we also have a growing Subject Access team who provides our patients and their representatives access to a copy of their records electronically, via a patient portal.

Our team is enthusiastic and supportive of removing the need for paper, and have accepted the huge challenge of scanning all paper records so they are available at the point of care for our patients.

At present, we have the following vacancies at our sites:

Tunbridge Wells Health Records site

Full-time positions 37.5 hours per week Monday to Friday to meet service needs (this will include Saturday working on a rota system, working pattern will not exceed a 5-day working week)

Part-time/job share positions: 15–20 hours per week (this may include Saturday working on a rota system, working pattern will not exceed a 5-day working week)

Successful Applicants Will Require

High level literacy and numeric skills
Experience in scanning desirable but not essential
Excellent attention to detail
Excellent keyboard skills
Good knowledge and understanding of the General Data Protection Act
Exceptional interpersonal skills
Good customer care skills
Working to tight deadlines
Experience of office work
Ability to work under pressure

The work can require manual handling duties (lifting boxes up to 9kg) and be mentally demanding.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

For further details / informal visits contact: Name: Kate Sands Job title: Healthcare Records Multi Section Manager Email address: kate.sands@nhs.net Telephone number: 01892 635847

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