Overview

As an Enterprise Applications Product Manager, you will be a vital link between our IT team and business stakeholders. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out, and optimize products that deliver the company’s vision and strategy.

The Product Manager is responsible for developing new enterprise (i.e. Retail, Direct, Franchise, Wholesale) products for The Vitamin Shoppe. This involves significant collaboration across finance, merchandising, store operations, supply chain and other corporate functions and is responsible for the overall success and quality of these solutions.

Responsibilities

Product Management:
Collaborate with finance, merchandising, store operations, and supply chain teams to understand their specific needs. Works as product owner between these groups for driving all the experience needs and create ‘buy in’.
Translate business requirements into actionable designs and tasks for development and QA testing by creating user stores, functional / development requirements, user cases and test plans.
Gains a deep understanding of business needs; evaluates existing processes, identify areas for improvement or automation and propose solutions.
Acts as a product evangelist to build awareness and understanding.
Assess the potential business impact of proposed changes.
Work across product teams to scope and prioritize activities based on business and customer impact and other key product initiatives.
Participate in the creation of wireframes, user flows and user experience requirements.
Solutions include, but are not limited to: Business Intelligence, Finance Systems, Merchandise & Planning Systems, PLM, PIM, RPA
Quality Assurance:
Assist in development and execution of comprehensive test scripts & plans for enterprise systems.
Record and track defects during testing, ensuring timely resolution.
Leads user acceptance testing (UAT) and beta testing for new features.
Data Analysis and Reporting:
Organize and analyze data to provide actionable insights for finance, merchandising, and store operations.
Collaborate with data engineers to optimize data retrieval and analysis.
Communicate effectively with upper management regarding data requirements and reporting needs.
Helps to create a single source of the truth with data.
Documentation and Training:
Document business requirements, functional specifications, and test cases.
Train end-users in new solutions and processes. Help facilitate showcases and issue release notes on new features.
Continuous Improvement:
Stay informed about industry trends, best practices, and emerging technologies.
Propose process enhancements to improve efficiency and effectiveness.

Qualifications

Bachelor’s or master’s degree in business administration, Computer Science, or related field.
10+ years of experience across some combination of retail applications across: Financial, Merchandising, Supply Chain.
Experience in agile product development and associated project management software is advantageous.
Familiarity with BI tools (e.g., MicroStrategy, Tableau, Power BI, QlikView) and data visualization concepts.
Experience with EDW Platforms (e.g. Snowflake) is advantageous.
Excellent communication and collaboration skills.
Knowledge of SQL and data querying.

Skill And Ability

A very keen sense of customer needs/desires, a big-picture vision and the drive to make that vision a reality.
Ability to communicate with all areas of the company including to define detailed functional and technical product release requirements.
Strong analytical skills, attention to detail, and problem-solving abilities.
Ability to develop wireframes and user flows.
Excellent written and verbal communication skills
Outstanding problem-solving skills and willingness to roll up one’s sleeves to get the job done
Skilled at working effectively with cross functional teams in a matrix organization

Equal Opportunity Policy

The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.

Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.

The Vitamin Shoppe jobs

Enterprise Applications, Product Manager