Summary

As a hybrid biomedical equipment/IT technician, a Clinical Cyber Security Engineer usually has a four-year degree or the associated experience to maintain a diverse population of patient care equipment and networked medical devices. A Clinical Cyber Security Engineer has a good knowledge of electronics, schematics, computer operating systems, networking, and security. This individual must have strong project management skills and organizational skills. Often, they must collaborate with the Manager of Clinical Cyber Security Engineering and the facility's IT department and must demonstrate excellent customer service skills.

Essential Duties & Responsibilities:

Responsible for support and oversight of the clinical information systems under his/her care. This includes the tracking of hardware (configuration items), software and network documentation.
Provides user support, systems technical service and support, and participates in system projects as requested.
Coordinates and/or implements software patches / updates in collaboration with Clinical Staff, Original Equipment Manufactures and the Hospitals SIT Department.
Demonstrates cost containment and financial acumen
Maintains a good personal relationship with fellow co-workers, hospital staff, and vendors
Maintains an accurate inventory of Networked Medical Devices or devices containing ePHl
Works with IT and security staff to identify and mitigate risks; helps to enforce policies and procedures on medical devices and IoT systems
Utilizes system management tools and industry best practices to asses security vulnerabilities and risk to medical devices and IoT management
Uses project management tools to manage system implementations and change management procedures
Acts as a consultant to the facility regarding system hardware/software evaluation and selection
Coordinates installation and maintenance of networked medical devices containing PC hardware with facility IT department
Performs other duties as assigned**

Required Skills

Possesses a comprehensive knowledge of electromechanical devices and principles, as well as a thorough understanding of general patient care equipment and can demonstrate the usage of supported devices
Basic understanding of life-support and diagnostic support devices and their usage within the healthcare setting
Configuration of computer hardware and software, cyber security systems
Use and management of operating systems including Microsoft, Linux/Unix and RTOS
Configuration and deployment of computer software support tools (i.e. Configuration,
Remote Management, Antivirus, Backup and Recovery, Monitoring tools, etc.)
Proficient in the use of Microsoft Office products, and the creation of network diagrams using Microsoft Visio or similar software
Configuration of basic network components and understanding of routing and subnetting processes
Application of CIS, NIST, HITRUST best practices and guidelines to technology devices & systems
Knowledge and understanding of human anatomy and physiology

Required Competencies

Accountability — takes ownership of assigned work and responsibilities, follows through and closes the loop
Communication — clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen — Considers financial impact of all decisions
Integrity — Can admit mistakes, is direct and truthful
Customer Service — demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvements Priority Setting — Prioritizes assigned schedules and workload
Knowledge - Stay current with technological developments, security trends and best practices in the information technology field.
Information Technology — Possesses knowledge and understanding of basic cyber security and IT terminology as it pertains to medical devices and facility IT systems
Team Building — Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Regulatory — understands the various regulations and best practices that apply to the HTM space (HIPAA, HITECH, Omnibus, SOC, COBIT, ITIL)

Attributes

Culture — promotes the Vision, Mission and Values that make up the RENOVO culture as well as the culture of the healthcare facility
Mechanically inclined — technical skills and abilities to figure out how things work Self-motivated - can work on their own or under limited direction while prioritizing equipment schedules and repair activities. Advanced projects or activities require supervision
Open-minded — Willing to listen to opinions and criticism, can switch directions quickly
Agility - Can break complex projects into smaller iterative tasks
Improvement — willing to learn and grow, wants to update job skills for career growth
Confidence — Self-reliant decision maker that doesn't second guess decisions Multi-tasker — Is organized and efficient, handles multiple projects or tasks simultaneously

Education/Special Training

H.S. Diploma or equivalent required
Technical Certificate or DOD training required
4-year College Degree, Certification, or other higher level of education pertaining to this job description preferred
CompTIA A+ & Network+ or equivalent certification,
CISSP, CCNA, MSCE desired

Required Work Hours

Forty hours per week during daytime and evening hours. Scheduled work hours may change. Overtime may be required or permitted with prior approval. This position may be included in the on-call rotation for the facility.

Reporting And Supervisor Responsibilities

The Clinical Systems Engineer reports to — Manager, Biomedical Engineering
This position has no supervisory responsibilities

Physical Requirements

The Clinical Systems Engineer must be able to speak, hear, see, read, write, type, dial, reach, bend, climb, crawl, crouch, kneel, squat, and twist. Must have near vision, far vision, depth perception, and be able to distinguish colors. Must have sensory ability to distinguish hot, cold, range of temperatures, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors. Must be able to carry or lift up to 50 pounds routinely.

Travel

Travel will be required for this position, unless otherwise specified. Total travel based on project needs and locations

Classification

FLSA: Non-exempt

Administration:

Understand and observe company policies and procedures.

Relationships:

Utilize teamwork in your daily activity and ensure customer satisfaction.

Other:

Housekeeping — Maintain a clean, orderly appearance of all work areas.
Personal appearance — Must observe company dress code always and must have good personal hygiene.
Maintain all RENOVO owned equipment including tools, test equipment, computers, and others as specified in proper working condition and ensure annual calibration where appropriate.
Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.

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