Salesforce Data Visualization Analyst (Tableau)

Location: Remote

The HigherEchelon Salesforce Division is seeking a skilled and experienced Salesforce Data Visualization Analyst specializing in Tableau to join our team. The Salesforce Data Visualization Analyst will be responsible for creating visually compelling and insightful dashboards and reports to support data-driven decision making within our organization. This role requires strong expertise in Tableau, data analysis, and the ability to transform complex data into actionable insights.

Job Responsibilities:

• Collaborate with business stakeholders to understand data requirements, goals, and objectives for Salesforce reporting and analysis.

• Design and develop interactive and visually appealing dashboards, reports, and visualizations using Tableau to provide insights into Salesforce data.

• Gather, analyze, and interpret data from multiple sources to identify trends, patterns, and key performance indicators (KPIs).

• Develop and maintain data models, data visualizations, and reports that enable users to effectively monitor and analyze Salesforce data.

• Perform data validation and quality checks to ensure accuracy and reliability of data visualizations.

• Continuously enhance existing Tableau dashboards and reports based on user feedback and evolving business needs.

• Collaborate with data analysts and administrators to ensure data integrity, consistency, and availability for reporting and analysis purposes.

• Stay updated on Tableau best practices, new features, and industry trends, and recommend innovative ways to leverage Tableau's capabilities.

• Provide training and support to end users on Tableau dashboards and reports, promoting self-service analytics and data-driven decision-making.

• Communicate complex data findings and insights to non-technical stakeholders in a clear and understandable manner.

Required Skills:

• Preferred public sector experience or multiple Salesforce project implementation experience

• Proficient in Tableau Desktop and Tableau Server, with a deep understanding of Tableau's functionalities and visualization best practices.

• Experience focusing on creating Tableau data visualizations that incorporate data sets from multiple platforms.

• Ability to convey advanced analytics/insights using UI/UX best practices and meet 508 compliance standards in Tableau.

• Strong analytical and data manipulation skills, with the ability to work with large datasets and derive meaningful insights.

• Working knowledge of SQL and data querying languages to extract and manipulate data for visualization purposes (preferred).

• Experience in data modeling, data visualization techniques, and dashboard design principles.

• Familiarity with Salesforce’s data structures, including data integration and data quality concepts.

• Excellent problem-solving and critical-thinking skills, with the ability to analyze complex data sets and derive actionable insights.

• Strong communication and presentation skills, with the ability to effectively convey data findings to non-technical stakeholders.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Desired Skills:

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are a plus.

Required Education and Experience:

• Shall have a minimum of a Tableau Data Analyst Certification; Tableau Server Administrator Certification preferred.

• Minimum of seven (7) years of general work experience.

• Minimum of two (2) years' experience developing visualizations using industry-standard tools, such as Tableau, CRM Analytics, or Power BI.

• Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field (Preferred)

• Eligible to obtain and maintain Public Trust Clearance.

• U.S. Citizenship is required.

About HigherEchelon, Inc.

HigherEchelon, Inc. (HE) is a service-disabled veteran owned small business (SDVOSB) with offerings in Salesforce Implementation and Consulting. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.

HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.

 By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.

EOE/Minorities/Females/Veterans/Disabled:

HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify.

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