Title: Project/Program Manager I (119076)

Duration: 12 months

*extensions and/or conversion possible

*Travel required

Do you want to work hard, have fun and make history? If you do, then Amazon could be the right career choice for you! Amazon is reducing the friction of the traditional shopping experience by automating the check-out process and allowing customers to Just Walk Out.

We are seeking a customer-facing Program Manager to be part of the core development team and directly contribute by helping test, validate, and launch new technology at customer locations. The successful candidate will thrive in a constantly evolving business environment, work well with cross-functional teams to help deliver a world-class shopping experience, and obsess about our customers as much as we do.

Experience in customer-facing program management, process development, and a demonstrated record of delivering for customers in a fast-paced environment are required.

Core Job Tasks Include:

• Evaluating the functionality and customer experience (CX) of new technology

• Provide technical and CX feedback to development teams

• Visit customer sites and deploy new technology

• Collect customer feedback and quantify impacts of new technology

• Summarize results in writing for presentation to development team leadership

Basic qualifications

• A 4-year science/engineering degree

• Strong communication and data analysis skills

• Minimum of 2 years of product development experience in consumer hardware development and deployment

• Previous experience teaching and communicating complex topics, both written and verbally, to diverse audiences

• Previous experience analyzing risk/reward tradeoffs and making decisions in an ambiguous and ever-changing environment

Preferred qualifications

• Bachelor’s Degree in Engineering or similar technical field

• Scripting skills

• Formal coursework/training in project management

Travel will be approximately 50% of the time domestically.

Travel – Texas, MS, Seattle, Miami, Orlando locations; 10 trips total for the year approximately. 3-4 days at travel site

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