Overview

At Office Hours, we’re on a mission to help people realize the value of what they know.

We’re making it easy for professionals to share and earn from their knowledge, insights, and expertise. How do we do this? In short, we’re a consulting platform. We connect clients (knowledge seekers) with advisors (knowledge holders) over short 15-60 minute virtual consultations or async surveys.

We’ve built the entire stack from the ground up to facilitate these exchanges. Profiles to showcase what people know. Search experiences to find and discover relevant matches. Workflow tools and integrations to help streamline logistics (e.g., compliance, scheduling, payments, etc). Even an underlying knowledge graph that helps stitch all of these experiences together. We’re doing for professionals what Airbnb has done for homes, Uber has done for cars, and Shopify has done for businesses—giving them a storefront.

Examples of connections we may make on any given day:

An avid baseball collector with an early-stage investor conducting diligence on the collectibles industry
A specialized oncologist with a healthcare consulting firm
A software engineer with a mid-stage startup seeking feedback on what makes an exceptional developer sandbox experience for their new API

Join us in helping build a platform that makes knowledge-sharing easily accessible and infinitely scalable. Everyone’s an expert; they just don’t know it yet.

About this role

We’re specifically looking for an experienced backend engineer. They’re likely a generalist with a lean towards data platform or data engineering experience. As our company's growth has accelerated, so have our data opportunities and challenges.

How might we model ontologies of what people know? How might we design a system that provides foundational services to leverage our knowledge graph across the platform? How might we architect our data to serve multiple sources (platform, analytics, etc.) while maintaining performance?

Our ideal candidate is excited about building systems for data collection, processing, storage, and retrieval and is passionate about making these systems observable, reliable, scalable, and highly automated.

Requirements

You have 6+ years of software engineering experience
You take pride in your craft and have a track record of shipping high-quality products and features at scale
You can turn user and business problems into engineering solutions
You’re a self-starter who embraces ambiguity, a fast-paced environment, and solving hard problems

Responsibilities

Build the backend for various user-facing features
Improve the platform architecture and data model to provide a performant, reliable product experience
Continuously improve engineering processes, tools, and systems that allow us to scale the code base, productivity, and team
Enhance our analytics, monitoring, and alerts so that we can identify and respond to operational incidents

Our tech stack

Back end: Node.js, Typescript, MongoDB, OpenAPI, RabbitMQ, Elastic
Infrastructure: AWS, Kubernetes, Docker, Terraform, Kibana, Sentry
Front end (not required for this role): React, Next.js, Tailwind
Workflow: GitHub, Slack, Notion, Figma, Amplitude, Storybook

Benefits and perks

Compensation: Competitive salary & stock options
Healthcare coverage: Healthcare, dental, and vision insurance
Time off: Flexible vacation time, regular company holidays
Flexibility: Parent-friendly, remote-friendly, and paid family leave
Productivity: New laptop and productivity tools
Connection: Company retreats (Tahoe, Mendocino, Napa, San Diego, Mexico City, etc) and team-building events (in-person and remote)
Additional perks: $100 monthly fitness stipend

More about us

Office Hours was founded in 2020. We’re backed by world-class investors, including CRV, Susa Ventures, Greenoaks, BoxGroup, Manresa Ventures, and AirAngles, along with exceptional operators such as Marco Zappacosta (Thumbtack), Aaron Levie (Box), Jack Chou (Pinterest, Affirm), and more.

Our customers include leading consulting firms, venture capital firms, high-growth companies, and startups.

Pay Transparency Notice

Full-time offers from Office Hours also include target equity + benefits (including medical, dental, vision, and 401(k)).

Pay range: $160,000-$200,000 based on seniority and relevant experience

This is a hybrid role, in-office in San Francisco 2-3 times per week.

Don’t meet every single requirement? Studies have shown that some candidates, especially underrepresented groups such as women and people of color, are less likely to apply to jobs unless they meet every single qualification. At Office Hours, we believe in building a diverse and inclusive workplace, so if you’re excited about this role but don’t meet every qualification in the job description, we still encourage you to apply. You could still be the right candidate for this or other roles at Office Hours!

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