Position Summary

The Systems Engineer is a critical member of the CAQH Technology team. In this role you will work with both vendor and internal teams to oversee the smooth operation of a cloud-based application with more than a million users. The Systems Engineer frequently interacts with Infrastructure, Application, and Security Operations teams to ensure the system is always healthy and secure. The Systems Engineer supports and works with the Senior Systems Engineer and Infrastructure teams to design and implement the optimal future state of the application with a focus on Infrastructure.

The Systems Engineer is a full-time, remote, exempt position and reports to the Sr. Director, Enterprise Architecture & Infrastructure.

Base Salary Range: $105,000 - $125,000 annually.

Specific Responsibilities

Work with technical vendor teams to ensure cloud-based applications run securely and efficiently.
Assist with triage and remediation of production incidents, engaging with client technical staff as needed.
Coordinate with internal security team and vendor teams to ensure system meets or exceeds HITRUST, SOC2, and other applicable security and audit requirements.
Oversee monitoring and management of infrastructure for both availability and performance.
Maintain documentation representing current state of application and infrastructure components deployed in Azure.
Analyze Azure cloud environment and make design recommendations to improve scalability, reliability, and cost.
Recommend new technologies, practices, and architectures as appropriate to improve the system.
Participate in or lead Infrastructure related projects as needed.
Participates in the development of 3-5-year infrastructure roadmap.
Provides technical guidance and assistance to internal/external engineers, product management and operations personnel.
Ensure software licenses and versions are kept current.
Report on Azure resources, utilization, topology, or related topics as requested by management.

Supervisory Responsibilities

The Systems Engineer role will work directly with vendor partners to provide guidance and direction in the maintenance of our Cloud Infrastructure.

Skills

Knowledge of allocating, configuring, and monitoring cloud-based resources, including virtual machines, storage, IaaS, PaaS, and networking components.
Ability to clearly communicate subjects that may be very technical in nature with both technical and non-technical audiences.
Excellent customer service skills.
Scripting skills in one or more areas of Systems Administration, DevOps, Infrastructure as Code, or Continuous Integration and Deployment tools in a Cloud Environment.
Understanding of network architecture and protocols.
Understanding of network architecture and protocols.
Excellent problem-solving and analytical skills.
Strong familiarity with Azure technologies and management of Azure resources.
Familiar with Agile/Scrum/SAFe development processes is a plus.

Experience

Minimum of 5 years of experience in a technical role with at least three years as Systems Engineer or Software Engineer.
Experience developing or supporting Microsoft .Net applications is a plus.

Education

Bachelor’s degree in in Systems Engineering, Computer Science, Information Systems, or a related field is strongly preferred.
A Master's degree is a plus.

Who We Are

Named one Modern Healthcare’s “Best Places to Work,” CAQH has helped nearly 1,000 health plans, 2+ million providers, government entities and vendors connect, exchange information and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable, and consistent. CAQH Insights researches opportunities to reduce the burden of manual processes in healthcare administration.

What You Get

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office in downtown Washington, DC.

At CAQH, we are proud of our active commitment to Diversity, Equity, and Inclusion (DEI). Our DEI committee works diligently to foster an inclusive workplace where all individuals are valued, respected, and empowered. We embrace diverse perspectives and are dedicated to providing equal opportunities for everyone to thrive. Join us in our mission to transform healthcare through innovative technology solutions while making a positive impact on the lives of diverse communities.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

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Systems Engineer