Project Management Services

Project leadership for the development and implementation of a series of solutions as defined by Director of Technology and Architecture.
Establishment and reporting on a project plan for the identified solutions.
Working with service provider to develop and implement the proposed solutions.
Establish and execute communications plan to affected stakeholders.

Stakeholder Communication:

Establish effective communication channels with internal stakeholders, CCH datacenter managed service provider, and project team to keep them informed about the status of ongoing events, transition activities, and to ensure alignment with the vision of FHA and the CCH datacenter.
Coordinate regular meetings, status updates, and workshops to address concerns, gather feedback, and ensure alignment.

Technical Coordination:

Collaborate closely with the IT team and the new service provider to ensure a seamless transfer of data, systems, and applications.
Oversee the testing and validation of the new infrastructure, ensuring its compatibility with existing systems and addressing any technical issues that arise.

Change Management:

Develop change management strategies to facilitate user adoption and minimize resistance to the transition.
Provide training and support to end-users to ensure a smooth transition and maximize productivity in the new datacenter environment.

Performance Monitoring and Reporting:

Establish performance metrics and monitor the new service provider's adherence to SLAs and agreed-upon service levels.
Generate regular reports and provide updates to senior management, highlighting project progress, risks, and achievements.

2. Specific Qualifications or Experience Required:

The following are areas the successful candidate will support:

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