Responsibilities:

Manage Organizational Change Management in a leadership role for the Project.
Lead a team of Change Management consultants on a large scale, complex, high profile and high risk project for OPS I&IT initiative.
Ensures project deliverables meet clients’ business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks.

General Skills:

Leads organizational change management strategy development and planning.
Ability to promote change management best practices and adherence to standard methodologies
Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards
Extensive experience coordinating and monitoring project processes, and developing/communicating and training guidelines and procedures
Resolves resourcing and inter-personal conflicts, negotiates changes to resourcing, ensures knowledge is shared among team members such as project objectives and deliverables are met.
Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed.
Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers.
Establishes and participates in steering committee and stakeholder forums
Provides, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
Uses appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – concept, definition, planning, implementation and close-out.

Desirable Skills:

Knowledge and understanding of Organizational Change Management
Knowledge and understanding of Project Management
Knowledge and understanding of communication, training and stakeholder management principles, concepts, policies and practices
Ability to identify conflict between project and functional areas and develops responses to successfully address conflict
Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas

Evaluation Criteria

Change Management Skills: (30%)

Advanced knowledge of organizational change management practices and the ability to coordinate implementation processes within the OPS-wide environment.
Lead the implementation of People and Change Management and Communications Plans, rewards and recognition, coaching and provide implementation advice to senior leadership across the OPS.
Have the ability to act as a change agent for a large-scale multi-year initiative by researching data and conducting change management analysis.
Expert in stakeholder communication and mediation skills.
Strong organizational skills to manage a high volume of communications and stakeholder engagement sessions.
Knowledge of financial management framework and planning, budgeting and forecasting within large organizations is an asset.

Leadership skills: (30%)

Provide leadership, coaching and advisory/guidance to the OCM team
Have demonstrated knowledge of project and organizational change management methodology and practices to assist with project planning components
Ability to analyse a range of information impacting the successful implementation of large-scale initiative by reviewing and commenting on corporate policies to ensure that the needs of OPS are addressed.

Interpersonal, Influencing and Communications Skills: (20%)

Strong interpersonal and relationship management skills to establish working relationships, influence and support promotion of the project.
Strong oral and written communication skills to prepare reports, presentations, learning programs/materials, briefing notes and recommendations to senior management.
Strong presentation and persuasion skills to explain and help promote initiatives to various stakeholders.
Have consultation and mediation skills to consult with managers across the OPS on various types of I&IT portfolios, programs and projects; to gain support for program initiatives; and to provide guidance/advice in relation to business transformation, change management and communication.
Strong computer skills / MS office and collaboration tools.

Analyzing/Problem-Solving Skills: (15%)

Have the ability to support the development of branch policy/program options, recommendations and solutions that encompass a range of considerations.
Have the ability to support and coordinate the quantitative and qualitative research and analysis of Ministries’ needs and to support the development of programs, policies, training, processes, tools and standards.
Have the ability to support /conduct research, analysis and assessment of program issues and impacts.
Able to conduct risk assessments and provide effective advice and guidance to branch senior management to resolve issues.
Have the ability to review results of performance monitoring, support the analysis and assessment of the effectiveness

Technical Skills: (5%)

Knowledge of organizational change management principles.
Knowledge of communication, training and stakeholder management approach and strategies.
Knowledge of I&IT business concepts, principles and emerging trends in the I&IT business environment affecting IT client business needs across the OPS.
knowledge of program/policy theory, principles, business practices, methods and tools to provide project leadership for the design and development of program solutions.
knowledge of I&IT portfolio, program and project methodologies and related frameworks, processes, practices, techniques and tools to plan and coordinate OPS-wide business transformation initiatives dealing with I&IT portfolio, program and project delivery.

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