Company Description

Hacker Dojo is a 501(c)(3) non-profit organization founded in 2009 that provides collaborative space for entrepreneurs, programmers, creators, and other hackers in Mountain View, California. Our mission is to bring together individuals who have a passion for technology and community.

Role Description

This is a part-time hybrid role for a Membership Associate at Hacker Dojo. The Membership Associate will be responsible for day-to-day support for members of Hacker Dojo, including customer service, communication with members, new member orientation, outreach development, and improving member retention at Hacker Dojo. The role is located in Mountain View, CA with flexibility for some remote work as well as off-site outreach events. Membership Associate will be responsible for meeting monthly growth targets and collaborating on development of outreach plans and events to further Hacker Dojo's mission and growth. Role is allotted 20hrs/week initially with potential to grow to full time based on meeting membership growth goals.

Qualifications

Interpersonal Skills, Effective Communication, and Excellent Customer Service
Sales experience and a customer-centric approach
Ability to effectively train new members & welcome visitors
Strong organizational and time management skills
Proficiency with technology and software tools - Google Ads and online marketing strongly favored
Experience working in a collaborative work environment and coordinating volunteers
Ability to adapt and thrive in a fast-paced and flexible environment

Hacker Dojo jobs

Membership Associate