Jollibee is the largest restaurant company in the Philippines, operating more than 3,000 restaurants, including Burger King Philippines, Blue Ribbon, ChowKing, and Greenwich Pizza, and 30% of its restaurants outside the Philippines. Today, Jollibee is the 100% owner of Smashburger and seeks to solidify the brand in the U.S. before its next chapter of growth in the U.S. and abroad, which includes organic growth, unit expansion and new acquisitions. In July 2019, Jollibee announced the acquisition of Coffee Bean and Tea Leaf moving further towards their vision of becoming one of the “Top Five” restaurant companies in the world. Jollibee is characterized by a culture of trust, humility, collaboration, decisiveness, and executional excellence.

Job Summary

The payroll specialist is a key role responsible for a high-volume, multi-state payroll, including all payroll functions: data entry, processing, reporting, auditing, and being the first point of contact for all employee payroll issues. This position is a hybrid, working in our West Covina office three days per week.

Responsibilities

Prepares and processes full-cycle weekly and bi-weekly, multi-state payroll utilizing ADP WFN
Ensures timely and accurate processing of payroll transactions and updates, including salaries, benefits, garnishments, taxes, pay rate changes, deductions, as well as processing terminations and final pay.
Reconciles payroll and validates reports before submitting payroll for disbursement.
Prepares special transactions, off-cycle payments, and manual checks under company policies.
Resolves payroll discrepancies by collecting and analyzing information.
Provides superior customer service, ensuring timely response to a high volume of email requests.
Maintains payroll operations by following policies and procedures; reporting needed changes.
Prepares, analyzes, and audits management and ad-hoc reports.
Maintains employee confidence and protects payroll operations by adhering to strict confidentiality standards.
Ensures compliance with federal, state, and local payroll, wage and hour laws, and best practices,
Facilitates audits by providing records and documentation to auditors.
Works closely with Human Resources and Benefits teams to maintain accurate payroll processing.

Required Knowledge, Skills, And Abilities

Self-motivated, capable of seeking quality solutions and continuously focusing on process improvements.
Excellent organizational skills and attention to detail
Ability to deal with confidential and sensitive materials and maintain a high level of integrity
Aptitude for numbers, collecting, analyzing, and validating data with an exceptional commitment to accuracy.
Excellent computer technical skills
Basic Understanding of Payroll Tax
Ability to meet strict deadlines and prioritize tasks.
Understanding of payroll legislation and processes
Ability to problem solve and think outside of the box.
Professional written and verbal communication as well as excellent interpersonal skills
Willing to work 40-45 hours/week as required.
Customer focused (i.e., generating accurate and timely results and effectively and timely communicating to customers, co-workers, and management)
A professional and winning attitude
Three years of payroll experience is required.
Relevant industry experience, restaurant or retail industry preferred.
Must have excellent Excel skills.
Experience with ADP Workforce Now preferred.
Bachelor or Associate degree preferred.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Jollibee is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

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Payroll Specialist