NDT Global is the leading provider of ultra-high-tech diagnostic inspection solutions, advanced data analysis and integrity assessment services for ensuring the safety and longevity of energy-sector infrastructure assets. Recognized as the forerunner in ultrasonic inspection technologies comprising Pulse Echo, Pitch-and-Catch and Phased Array, as well as Acoustic Resonance (ART Scan) methodologies, the company also deploys a range of non-ultrasonic technologies, such as Inertial Measurement Units, with more under development. NDT Global strategically applies its inspection technologies to detect, diagnose and model various types of threat—circumferential or axial cracks, metal loss, geometry, mapping, and more—across diverse classes of assets. By providing predictive, decision-ready insights driven by the world’s most accurate data, NDT Global enables the conditions for asset owners to optimize infrastructure health and drive operational efficiencies while reducing risk and minimizing their carbon footprint.

NDT Global is part of Previan, a fast-growing, innovative industrial technology group focused on advanced diagnostic technologies to monitor the world’s infrastructure health. The Group serves asset owners, large engineering firms, and service companies globally in markets such as Aerospace, Civil Infrastructures, Energy, Mining, Power Generation, and Rail. Previan believes that advancing science and technology via sensors, hardware, robotics, and software makes the world more productive and safer for people, business and nature. The company employs over 1,300 people throughout 28 offices worldwide and serves clients in more than 110 countries

The goal of Operations Director is to deliver best-in-class ILI services to our customers, support the growth and development of our United States business, and ensure continued success within the region. This position will oversee the management of United States Operational locations, upskilling the teams, cascading communications across the business, collaborating globally across all operations departments, and delivering on agreed metrics for success while maintaining quality and safety.

Job Overview

Oversees the management and execution of pipeline inline inspection projects ensuring operational discipline and rigor to the defined key account management process from project hand over to project closure. The measures of success include defined company metrics along with process efficiencies, cost control, completeness, and timeliness in adherence to this process for all projects.
Ensures proper management of workshop and in-field inspection operations within all appointed regions. Measurement of success include balanced utilization, cost control, quality of work performed and the development of customer facing skills measured by customer feedback (via field questionnaires, market studies, CAPAs and complaints).
Participates in the development of the vision, goals and objectives in line with the overall global company direction. Ensures that managers and employees are aware of them and understand how they link to the strategic priorities of the company.
Takes full ownership to develop and maintain Customer relationships and is held accountable for all Customer ILI project deliverables.
Promotes the highest HSE standards with the aim of zero accidents or incidents both internally to all employees, visitors, and externally to all customers ensuring compliance with national Health, Safety, and Environment laws and regulations.
Ensures all personnel are performing the duties required of them by NDT Global and that they are sufficiently trained and competent to do so.
Participates in the development and implementation of annual budgets for applicable Regions. Assist in providing financial management reporting vs budget including forecasting and regular business report to leadership as per defined reporting schedule.
Leads and implements a business culture of operational excellence, technical innovation, and world class quality and safety in their respective business locations.
Ensures continual process improvement in HSEQ performance using NDT Global systems and processes (e.g.: Audits, CAPA, See It – Own It – Share It) as well as takes responsibility on quality, work safety, fire prevention including administrative and legal matters.
Other duties as assigned.

Qualifications/Education

A Bachelor's Degree in Engineering, Business Studies, Management or related education is required.

Experience

Minimum of 15 years of corresponding work experience in the pipeline inspection industry, or in a comparable service-industry environment is required.
10 years of experience in a manager role position is required.
Must have strong understanding of non-destructive measurement principles (e.g.: UT, PAUT, MFL, Eddy Current, ART)
Proven track record of team leading and project management skills.
Proven track record of growing an organization and process improvement.
Must have experience planning and managing departmental or project budgets.

Software/Technology/Equipment

Intermediate knowledge of Enterprise Resource Planning Systems (SAP or similar program)
Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)

Work Environment

Works in a general office environment (hybrid 3 - 4 days in the office)
Occasional work in a shop/field environment
Occasional domestic and/or international travel

Benefits

Great long-term career prospects and development opportunities
Challenging tasks in innovative and diverse teams
Attractive compensation system
Flexible working environment

NDT Global jobs

Director, Operations