About Us:

Netcoins is one of Canada’s most experienced crypto brokerages and we are passionate about helping Canadians invest in their future. We’re on a mission to make it easy for anyone to buy, sell, stake and learn about cryptocurrency in a safe and trusted environment. We are the first publicly-owned, fully regulated crypto trading platform in Canada and have exciting plans to expand our product offerings to more users globally. Netcoins embraces a digital workplace with most of our employees working remotely across Canada. We work in a fast paced and highly collaborative environment, where we focus on delivering amazing experiences to our users and having fun while we do it!

About the Role:

We are looking for a highly motivated individual to join our Strategy and Operations team to help scale our business across Canada and the United States.

As Senior Manager, Strategy and Operations, you will lead a team focused on running day to day platform operations as well as defining the platform priorities in alignment with business strategy. You will think strategically about business growth while also being process oriented and capable of managing day to day operations effectively. You have experience in executing operational tasks, process development/improvement, building roadmaps, scoping new initiatives, and translating strategy into execution. This is a highly collaborative role, and you would have the opportunity to work with cross-functional teams across the company to drive business outcomes.

This is a remote role, EST time zone is preferred.

Responsibilities:

Work closely with Netcoins leadership team to shape the strategic direction of the platform in both Canada and the U.S.
Lead a team responsible for crypto operations across Canada and the U.S. to keep our business running effectively and efficiently. This includes executing core operational activities associated with our products and services such as settlements, transaction monitoring, vendor management and more.
Define, implement and evaluate operational processes, policies and procedures for our products and services. This includes consideration for business continuity, compliance audit and regulatory requirements.
Work with all teams in the company to ensure activities and projects have maximum alignment with our business objectives and strategic direction.
Translate strategy into execution by determining high level business requirements for new products and services, and bring initiatives to a ‘ready’ state for product and engineering teams.
Lead roadmap development and ongoing planning/prioritization exercises.
Drive medium to long term objectives by scoping new ideas, partnerships and expansion opportunities. Conduct research, market sizing and business case development to lay the groundwork for informed decision making at a management and executive level.

Skills & Qualifications:

5+ years of experience in corporate strategy, operations, management consulting or product management. Experience in startups, financial services or cryptocurrency-related businesses is an asset.
Proven leadership experience; effective in managing and providing direction to team members
Sound business judgment and strategic thinking; able to visualize the big picture, identify opportunities and turn them into actionable plans
Operations and process oriented; proven experience rolling up your sleeves to execute tasks, build processes and operate with a high level of precision
Proven experience working in collaborative environments; strong relationship-building and communication skills to create, maintain and enhance relationships with different teams and internal/external partners
Self-starter; able to get things done and move projects forward
Comfortable navigating complexity and ambiguity
Passionate about crypto and the digital assets space

Netcoins jobs

Senior Manager, Strategy and Operations