Position Title:

VP of Website Hosting & Website Management CUSG

The VP of Website Hosting & Website Management (WHWM) is responsible for successfully meeting all expectations of over 300 financial institutions that develop and host their websites through CUSG. Moreover, the position assists in management and future planning for several other hosting platforms that run enterprise SaaS solutions developed and operated by CUSG. For the systems outlined above, each has a unique/complex technology stack, utilizes numerous third-party plug-ins and tools, has a distinctive and sophisticated architecture, and has high expectations related to the successful execution of several in- house and third-party managed hosting services that are focused on security, uptime, speed, and disaster recovery (which are among many other services).

This position is also responsible for all upgrades related to hardware, software, in-house tools/solutions, and third-party tools/solutions, as well as long-term planning of hosting platforms, and will make recommendations to the CTO, COO, and CEO regularly. The VP of WHWM is a collaborative leader who is passionate about the future of website development and hosting and is enthusiastic about being responsible for the development, delivery, and hosting of secure websites for large financial institutions that rely on CUSG to help them maintain the reputation of their brands.

DUTIES & RESPONSIBILITIES:

Infrastructure Management:
Oversee the setup, configuration, and maintenance of web hosting servers, databases, and
related technologies.
Ensure the availability and performance of web applications, websites, and services.
Security Management:
Implement and maintain security protocols and measures to protect web hosting
infrastructure against cyber threats and vulnerabilities.
Monitor and respond to security incidents and breaches.
Team Leadership:
Work with the CTO and a team of web hosting technicians and application developers.
Assign tasks, set goals and timelines, and conduct regular reviews of hosting activities and
objectives.
Future Planning:

• Work with the CTO and Technology Team Members to plan for hosting consolidation, including vendor due diligence, source planning, and transitional plans as needed to accommodate existing and future web hosting requirements.

• Capacity Planning:

• Monitor server resources and plan for capacity upgrades as needed to accommodate

growing web hosting requirements.

Vendor Management:
Collaborate with third-party vendors and service providers to ensure effective hosting
solutions.
Negotiate contracts and manage vendor relationships.
Backup and Disaster Recovery:

• Develop and maintain backup and disaster recovery plans to safeguard data and ensure

business continuity.

• Performance Optimization:

• Analyze and optimize server performance, including load balancing, caching, and content

delivery networks (CDNs).

Troubleshooting and Issue Resolution:
Diagnose and resolve technical issues related to web hosting infrastructure.
Provide on-call support for critical incidents.
Documentation:

• Maintain accurate and up-to-date documentation of server configurations, processes, and

procedures.

• Compliance and Regulation:

• Ensure web hosting infrastructure complies with industry standards, regulations, and data

protection laws.

• Budget Management:

• Develop and manage the web hosting budget, controlling costs, and optimizing resource

allocation.

Training and Development:
Keep the team updated on emerging technologies and industry trends.
Provide training opportunities for team members to enhance their skills.
Other duties as assigned.
SKILLS & ABILITIES
Strong knowledge of web hosting technologies, including web servers, databases, and cloud services.
Proficiency in server operating systems (e.g., Linux, Windows) and virtualization technologies.
Strong knowledge of security best practices and experience in implementing security measures.
Excellent problem-solving and troubleshooting skills.
Strong project management and leadership abilities.
Effective communication skills for collaborating with cross-functional teams.
Experience with:
o TCP/IP Networking
o LAMP WHM/cPanel Administration

o Windows Server & IIS

o DNS

o Firewall management.

o Hosting-related sales & support

QUALIFICATIONS

Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
Minimum five years of experience in web hosting administration or a related role. SUPERVISOR RESPONSIBILITIES
Position has direct reports.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Industry certifications (e.g., AWS, Microsoft Azure, Certified Information Systems Security Professional (CISSP)) are a plus.
OTHER SKILLS AND ABILITIES
Must possess excellent verbal and written communication skills. Must possess excellent interpersonal skills to ensure employee and client satisfaction. Must be able to work in a high pressure, team-oriented environment. Must be able to communicate effectively with all levels within an organization. Must be well organized and attentive to detail.
Back-end programming related to all websites, as well as the successful integration of that back-end programming into the hosting environment (especially for websites utilizing the latest versions of the Kentico Xperience and WordPress content management systems) are a plus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This position requires some occasional in-state and occasional out-of-state travel.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Seraro jobs

Vice President Information Technology