Operations Associate - Part time | Soho, NYC

The Operations Associate is responsible for the overall operational flow of merchandise in the store. They will work directly with the Store Manager, Operations Support Lead, and other Store Leads. They will help manage and maintain desired inventory levels, monitor sale floor and backstock space as well as ensure that all new arrivals are being processed and displayed on the sale floor timely. The goal is to support both back and front of house teams in all elements of inventory management.

Operations:

Maintain store appearance including preventive maintenance
Manage deliveries: shipment, maintenance, supplies
Maintain supply inventory-office/packing supplies
Manage overall organization of back stock
Process and pack web orders and communicate with fulfillment team on any damages/order cancellations due to product discrepancies
Build and maintain good communication with all team members
Has general product knowledge and keeps up to date on new products

Inventory Management:

Manage all inventory procedures within the store, ensuring inventory integrity is maintained; monitor movement of all inventory, ensuring staff adheres to all shipping/receiving policies and procedures
Process and receive transfers between stores
Run weekly inventory reports as directed by Store Manager
Ensure all merchandise is properly accounted for and tagged/stickered
Complete cycle counts as needed
Reconcile weekly negatives and resolve inventory discrepancies in system
Start investigation as needed for shrinkage
Follow damages process and ensure inventory is either removed or repaired weekly.

Systems:

Perform all functions correctly in Lightspeed POS, Shopify, Ups, Slack, Google Drive, Excel and email.
Serve as onsite support to troubleshoot any tech, internet, store maintenance issues.
Maintain POS System: troubleshoot to correct issues

Additional Requirements:

3-5 years of previous experience in a retail service environment is preferred
Knowledge of basic computer skills (including the ability to use iPad/laptop, POS and Internet)
Ability to communicate effectively with customers and team
Mobility to maneuver the sales floor and stockroom to provide and support customer service support as needed
Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties.
Ability to frequently lift and carry 5-10 pounds and at times as well as lift and carry product/cartons up to fifty pounds to process product shipment/transfers
Ability to work a flexible schedule to meet the needs of the business, including but not limited to: early mornings, nights, weekends and holidays

Salary Range: $17-$20 an hour, experience working with apparel preferred.

To express your interest please send your resume and a brief description of yourself to Christina Battle at hello@shopisalis.com.

Isalis jobs

Operations Associate