Responsibilities:
Manage large amounts of inbound and outbound calls
Take messages and dispatch them according to client’s instructions
Follow communication “scripts” when handling different topics
Obtain, enter and update all patient information in the patient’s electronic records to main accuracy for scheduling purposes.

Skills / Schedule Requirements:
1 Year PreviousCall Center Experience / Heavy Call Volume
[8] hour shift requirement on Saturday or Sunday
Strong phone and verbal communication skills along with active listening
Computer Literate and must be able a minimum of 30-35 wpm
Responsible self starter who requires minimal supervision
High school diploma / GED

Computer / Hardware Requirements:
PC: must be Windows 10 Home or Pro with standard keyboard/mouse
Laptop: must be Windows 10 Home or Pro with standard keyboard/mouse
Intel Pentium Processor / 8 GIG RAM minimum required
Anti-virus with firewall Fast Internet speed
Must hard wire into internet modem with Ethernet cord [NO WIFI ALLOWED]
Phone: working landline or cell phone
Headset: hands free & noise free canceling headset microphone that eliminates background sounds like dogs barking or people talking

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overnight shift
Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

This position requires for you to have a WINDOWS based computer with HIGH SPEED internet connection, do you meet these requirements?
An eight [8] hour shift is required on Saturday or Sunday, which day works best for you?
Please indicate which shift is the IDEAL one for you, EARLY AM, NIGHT or OVERNIGHT?

Language:

Spanish (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: Remote

H.C.A.S., Incorporated jobs

Remote Call Center Agent [BILINGUAL]