Job Description

Owen Reed is looking to recruit an enthusiastic Receptionist to join top law firm in London.

We have an opportunity for a Receptionist to join our London office on a part time basis (32 hours a week, Tuesday - Friday). The Receptionist will provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone.

You will also assist the wider office with general administration, providing an efficient and flexible service to internal clients.

Key Responsibilities

Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception
Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents
Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms
Be responsible for all documents and post arriving in the office, during the day
Every item and visitor to be logged consistently for the records
Provide refreshments for clients/meetings where requested
Provide support for events as required
Work with tact and discretion with clients on the telephone and face to face
Use the Teams system and answer telephone enquiries promptly and efficiently
Occasional cover when required of reception within the other offices
To attend departmental and other meetings and training as required
Produce documents, letters and emails as required for other teams
Copying files, scanning and emailing documents
Data input to the CRM System as required
Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries

Skills, Experience and Attributes

Minimum of 5 GCSEs A-C (Including English and Maths)
Experience of working within a Receptionist role in a professional services environment
Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc
Experience of dealing with telephone-based enquiries and utilising a switchboard
Excellent organisation capability with the ability to effectively prioritise
Customer service focused

Owen Reed jobs

Receptionist