Job description

Do you enjoy?

Using your exceptional troubleshooting skills and laser focus to bring first-rate solutions to users?
Working on a flexible small team on an exciting project using the latest technology?
Abstract problem solving for real world customers?

Retail Success is looking for an entry-level Quality Assurance Engineer to join our Overland Park, KS team. This position is responsible for performing software and device testing to support software product development and project releases.

Retail Success is a business-to-business FinTech company based in Overland Park, Kansas. From marketing and loyalty, to eCommerce and payments, our software solutions give retailers the power to connect and sell to the world. Our robust solutions include Wayroo, National Merchant Alliance,and Freedom Software.

Why is this a great opportunity for you?

Annual salary of $40,000-55,000, based on education and experience.
Receive on-the-job training to acquire the skills and knowledge for a career in software quality assurance.
The opportunity to work within an established Agile framework and exciting technology.
In addition to the fun and collaborative work culture and onsite fitness center, we offer comprehensive medical, dental, vision, disability, life insurance, 401(k), and Paid Time Off.

Qualifications:

High School Diploma or equivalent required; some college coursework or training in Information Technology preferred;
Minimum 1-year related work experience in a software technical support role required; 1-2 years software quality assurance experience a plus;
Or equivalent combination of education and experience required.

Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization.

Work Location:

This position works a hybrid schedule in our Overland Park, Kansas office. Candidates must reside in the Kansas City metropolitan area, or be willing to relocate.

Essential Competencies:

Demonstrates working knowledge of networking and computing.
Demonstrates working knowledge of Windows and Mac OS X, Android and iOS smartphones and tablets, and other related equipment such as external credit card readers.
Ability to learn in-depth features of software and hardware; ability to use that knowledge to install, troubleshoot, diagnose, and fix software and hardware issues and problems.
Ability to effectively work in a fast-paced, Agile/Continuous Integration software development environment; able to adapt to frequent changes in workload and adjust priorities as circumstances dictate.
Basic knowledge and the ability to learn and expand on test methodologies and activities, such as white-box, black-box, and gray-box testing, functional and regression testing, UI and usability testing, and test case development.
Excellent attention to detail.
Ability to effectively organize and plan daily and project driven tasks.
Demonstrates initiative by identifying and addressing existing or potential obstacles, issues, and opportunities.
Demonstrates the ability for clear and effective verbal and written communications.
Ability to work effectively as part of a team; establish and maintain cooperative working relationships with colleagues and customers.
Basic knowledge of SQL and/or other query languages.
Ability to use team-use communication tools, and test and defect tracking systems.
General knowledge of basic accounting principles with application reference to retail and point of sale processes, and Business Process Management/enterprise workflows.

Non-Essential Competencies:

Experience with third-party integrations.
Experience with Git source control, JIRA issue tracking, Jenkins build automation, or similar tools.
Experience with iOS and Android application development tools.
Exposure to cloud computing platforms, such as AWS.
Experience with Appium
Experience with Postman

Responsibilities:

Define, update, and execute test cases for manual tests.
Generate testing procedures; develop and execute test workflows.
Test and troubleshoot across various development and production environments.
Identify defects and document steps to reproduce.
Execute tests in a regression workflow as part of pre-release activities.
Troubleshoot data integrity, performance, and usability issues in software applications.
Review logging to support troubleshooting and defect identification.
Lead the release day test activities.
Proactively communicate test-blocking and release-blocking to the team.
Communicate progress, roadblocks, and solutions to the team.
Assist with suggestions on UI/UX design and usability.
Document test details and oddities for future reference
Continually seek ways to improve quality of all aspects of the software development cycle

Retail Success, LLC is committed to the principles of Equal Employment Opportunity. We believe our continued success depends on the full and effective utilization of qualified persons without regard to race, color, creed, religion, national origin, sex, age, disability, veteran or any other classifications protected by applicable laws.

Retail Success Co jobs

Quality Assurance Engineer