JOB STATEMENT

Responsible for embodying the Ambiance Mission Statement – to be, for our core customer, the number one choice among retailers of like products. This multifaceted position includes:

Supports and maintains a meticulous and efficient work flow in the receiving department
Leads by example in everyday activities
Prioritizes needs of the business
Communicates effectively with directors and team members

RECEIVING JOB DUTIES

Receives all merchandise accurately
Tags and steams merchandise during peak times and/or when staffing needs require
Assists on the floor during peak times and/or when staffing needs require such.
Supports event setup and execution
Supports merchandising team with Trunk Show setup and execution
Supports requests for Special Orders from vendors (once payment has been processed)
Works with stylists to ensure orders are processed in a timely manner (follows SOP)
Handles repairs, alterations, and dry cleaning. Log is required for all merchandise leaving the store
Ensures that RAs are shipped out, tracking info is provided to vendors and necessary paperwork is provided for accounting purposes
Receives all transfers and notifies sales staff when items are delivered to their attention
Updates sale items with the marketing team and Paso Robles team
Updates all inventory that is taken out of the store (when necessary)
Supports quarterly inventory counts with Store Director
Supports the return of all Trunk Show items.
Manages transfer shelves to ensure items get where they need to go in a timely fashion
Supports Receiving Lead to facilitate price checks every 30 days on inventory to determine sale items
Maintains a tidy and organized BOH at all times
Creates a supply list for items that are needed within your department (be sure to ask for items BEFORE you run out)

SUPPORTS ECOMMERCE FULFILLMENT/SHIPPING

Fulfill, pack & ship online & in-store orders utilizing Shipping SOP
Check Shopify to see if there are any “Return Requests” in the cue. If so, follow Shopify Return SOP to execute

QUALIFICATIONS

Bachelor’s degree in related field or 2 years relevant work experience
Proficient in the following: Heartland Retail POS, customer service, shipping and receiving

MEASUREMENTS

Receiving is accurate, eg. no tagging errors, retail cost errors, ect.
Receiving documents match invoices
Increased Sales
Execution enables work to get done daily and weekly
Workload is manageable
Decrease in inventory errors
Decrease in canceled online orders due to inventory discrepancies

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