BRIEF SUMMARY OF THE POSITION

Under general supervision, this role provides administrative assistance in caseload and waitlist management for the AHA’s HCV program by performing a variety of specialized administrative support functions including, but not limited to, the creation and maintenance of specialized reports, records and files required in connection with AHA work processes. May provide phone and lobby coverage.

ESSENTIAL FUNCTIONS OF THE POSITION include but are not limited to:

Regular attendance and timeliness for face-to-face interactions with the public, clients,

co-workers and management;

Provide general clerical support for Section 8 departments through the performance of routine clerical tasks such as filing, data input, photo copying, faxing, organizing, telephone assistance, and preparing various types of departmental correspondence.

Assist the Section 8 Department by performing a wide variety of routine administrative tasks to support the departmental operations; including set up file folders, make copies, scan documents, track and schedule appointments, prepare batch correspondence and program packets for mailing to program participants, waiting list registrants, applicants, tenants and owners as appropriate.

Prepare a variety of correspondence, forms, notices, reports and notes of meetings;

Log, track, maintain and update detailed and accurate records for the waiting lists for the Section 8 (HCV) process waiting list appeals;

Maintain accurate files of records.

Perform data entry into AHA internal database systems; review information for accuracy, update information; and handle, review, protect confidential client information;

Respond to inquiries from the public via telephone and/or in person; provide information or referrals to the public and clients on housing assistance programs and activities;

Organize and maintain data storage, as required;

Maintain an excellent record of on-time arrival and daily attendance;

Demonstrate inter-personal relationship skills in all conversations;

Accurately file documents in a timely manner, usually within 24 hours of receipt;

Keep supervisor informed on status of all assignments;

Be available during AHA business hours to meet client needs, coordinate with co-workers,

assist face-to-face meetings, and handle day-to-day operations.

MARGINAL FUNCTIONS REPRESENTATIVE TASKS

Assist with mass mailings;

Additional professional duties and responsibilities may be assigned.

Apply directly at: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6433280

Area Housing Authority of the County of Ventura jobs

Housing Assistant I