Where we're at right now (Aug 2024)

Signed pilot agreements with customers worth up to 7 figures ARR.
Team of 4 looking to expand to 7 by Oct.
Serving hundreds of requests for clinics across the US every day
3+ years of runway, planning to get to default alive very soon.

Our Current Priorities (Aug 2024)

Looking Specifically For Help In Scaling Backend Technical System From Hundreds Of Requests To Tens Of Thousands Per Day. Specific Projects Over The Next Few Months Include

Reducing E2E latency across multiple systems including retrieving cached audio from a GCP bucket instead of live-streaming audio
Optimizing distribution of requests across servers to minimize spikes in latency causing call/audio drops.
Debugging and analyzing prompts/fine-tuning to make sure our LLM voice agent gets the right information consistently.
Setting up a test/evaluation system for LLM-based processes to track and measure progress.

What we’re not looking for (sorry, it’s us, not you!):

Frontend-focused engineers — A vast majority of the work we do is optimizing call costs and performance. A small minority of our users actually use a frontend instead of our API.Junior Engineers with < 3 YOE — With experience comes the ability to operate quickly and independently. You’ll be given many ambiguous problems to solve on your own.

What We Offer

Competitive Salary & Meaningful Equity
ICHRA benefit — choose whichever insurance you’d like! (Health/Vision/Dental Insurance)
Flexible PTO (Expect a min 10 days of PTO a year)

Health Harbor jobs

Founding Engineer