Company Description At Longtail we are building an intelligent, autonomous decision streaming platform for airlines. We build humanly impossible workflows by overlaying scalable & granular automation with proprietary algorithms and rich contextual data. The decisions are streamed in real-time directly to airline systems. Current applications built on our platform allow airlines to offer every possible travel product through their network, providing travelers with more travel options in thousands of routes around the world. And we are building more! The Position As a DevOps Engineer, you will play a crucial role in ensuring our platform's reliability, scalability, and performance. You will work closely with our development and operations teams to automate processes, optimize workflows, and maintain a robust infrastructure that supports our cutting-edge technology. In this role, you'll

Design, implement, and maintain scalable and efficient CI/CD pipelines
Manage Big data infrastructure like Iceberg/hadoop
Automate the provisioning, deployment, and monitoring of cloud infrastructure
Collaborate with development teams to ensure seamless integration of new features and services
Implement and manage infrastructure as code (IaC) using tools like Terraform or CloudFormation
Monitor system performance, identify bottlenecks, and proactively address potential issues
Manage cloud services, including AWS, Azure, or GCP, ensuring high availability and security
Ensure compliance with security standards and best practices across all environments
Troubleshoot and resolve issues in development, testing, and production environments
Contribute to the continuous improvement of processes and tools within the DevOps team
Maintain and update documentation related to infrastructure and processes
Proven ability to bring a larger company mindset to smaller startups, empowering developers through self-service automation, reducing cloud footprints, and improving security
Expertise in designing, testing, and implementing infrastructure for SaaS environments, with a focus on automation and efficiency improvements

Who You Are

Bachelor’s degree in Computer Science, Engineering, or a related field
Proven experience as a DevOps Engineer or similar role in a SaaS environment
Strong experience with cloud platforms such as AWS, Azure, or GCP
Proficiency in scripting languages such as Python, Bash, or PowerShell
Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI
Background in working with large media companies on DevOps tasks, including migrations to AWS, CI/CD pipeline scripting, and extensive use of Docker, PostgreSQL, Bash, Git, and Jira.
Experience with infrastructure as code tools like Terraform or CloudFormation
Experience in managing Big data infrastructure
Strong understanding of networking concepts and security best practices
Excellent problem-solving skills and attention to detail
Ability to work collaboratively in a fast-paced, dynamic environment

Preferred Qualifications

Experience in the travel tech industry or with airline systems
Familiarity with data streaming technologies such as Kafka or RabbitMQ
Certifications in AWS, Azure, or GCP
Experience with monitoring tools such as Prometheus, Grafana, or ELK Stack
Understanding of machine learning and data analytics workflows

Why join Us?

Work on-site in Palo Alto, CA, with a team of industry experts in a collaborative and innovative environment
Contribute to cutting-edge fare management solutions in the airline industry
Enjoy a supportive management team that values hard work, fosters professional growth, and promotes a healthy work-life balance
Be part of a steadily growing company with opportunities for advancement and professional development

Longtail Technologies is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Longtail Technologies considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Longtail Technologies is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Longtail Technologies is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in Palo Alto, California, the estimated base salary range for this role is $118,000 - $185,000 per year.

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