Position Summary

Administrative Full-Time New Position

It is an exciting time at Conestoga College! We are transforming our Student Information System (SIS), Human Resources Information System (HRIS), and Finance Information System (FIS) through a C3 - Enterprise Resource Planning (ERP) implementation.

C3 is about Connection, Collaboration and Community. Empowering individuals, connecting them with the tools they need while fostering a strong sense of community.

As C3 Program Manager, you will lead the implementation and final delivery of ERP systems. This key role will manage all aspects of project delivery from inception to conclusion. You will leverage relationships with our internal teams and external stakeholders, including vendors, to ensure successful project completion and results. The C3 Program Manager will build a project team, collaborate with key stakeholders, manage day-to-day project activities, ensure control policies and procedures are adhered to, and provide stakeholders and the broader Conestoga community with regular project status updates and progress reports.

Successful candidates will be required to conduct work within Ontario and must be available to work onsite as required. It is anticipated that this position will meet the needs of the college through a hybrid work arrangement.

Responsibilities

PROJECT MANAGEMENT AND DELIVERY

Identify goals; develop, monitor, and report on project plans and timeline
In conjunction with Procurement, oversee the scope of RFPs and assist with contract management
Oversee project tracking system to manage project reviews and prepare status updates
Identify barriers and solutions to ensure that the project remains on schedule
Develop a communication strategy to ensure the college community remains informed and engaged
Serve as the primary contact to the project’s sponsor, senior leadership team, and vendors
Monitor, track, and report on vendor performance
Work closely with project teams from Human Resources, Finance, the Registrar’s Office, and Information Technology & Systems to ensure that internal requirements are satisfied
Continue to monitor, govern, and enhance the C3 program and complimentary projects post-implementation

CHANGE MANAGEMENT

Provide expertise in change management principles, methodologies, and organizational communication
Develop and deliver training programs to ensure that stakeholders are prepared for the project delivery and change
Identify and prepare risk mitigation strategies while ensuring end-user readiness
Anticipate potential reactions to the project, including sources of resistance and barriers to change, and develop mitigation resources, tools and tactics

COMMUNICATION & TRAINING

Provide regular updates and program progress to senior leadership
Provide leadership, feedback, and subject matter expertise to project teams
Work with internal and external project stakeholders during implementation and training to ensure the delivery of appropriate solutions
Collaborate with all departments and areas of the college to upgrade skills and knowledge to adopt and utilize new technologies
Assist with developing a communications plan that identifies target audiences, identifying supports, resources and tools needed to facilitate stakeholders through the transition

Qualifications

Minimum four-year Degree required; Master’s Degree in Computer Science, IT Engineering, Cloud Computing, Business Administration, Leadership or a related field is preferred
Experience, knowledge and understanding of cloud-based technologies
Project management experience and certification considered an asset (e.g., PMP, PgMP, PfMP, CAMP)
Nine years of experience developing, implementing, and coordinating complex enterprise, technology, and application systems; experience in the Higher Education sector is considered an asset
Proficiency in managing cloud-based IT infrastructure upgrades such as ERP platforms
Strong organizational and project management skills
Effective and proven change agent who possesses the influencing and relationship-building skills needed to help the organization adopt new technology
Excellent leadership, communication, client service, conflict resolution, and consultative skills to work effectively with a variety of people
Ability to work effectively in an environment of conflicting priorities, increased demands with limited resources, scope changes and to adjust priorities as required and work on multiple, unrelated projects simultaneously
Ability to define problems, collect data, establish facts, draw valid conclusions, and provide solutions

Conestoga College jobs

Program Manager, C3 - Enterprise Resource Planning