The purposes of this position will be to provide a positive and consistent experience for our employees and customers at the following LVMH Maisons: CELINE, Givenchy, LOEWE, Kenzo, and Emilio Pucci

The candidate will play a key role in IT on helping to manage and implement IT network related projects, store openings/closing, proactively monitoring network for issues and to improve our infrastructure and IT services.

Network Day-to-Day Management:

Serve as the Domain Expert for Firewalls, Routers, Switches, Wireless Access Points, SD-WAN, Site-to-Site VPNs, User VPNs, and VoIP systems.
Configure Firewalls, switches, and access points for stores and the corporate office.
Collaborate with the security team to remediate vulnerabilities.
Document and update changes in the network environment accurately.
Supervise and maintain the network to provide solutions ensuring a reliable environment.
Partner with the Global Network Team on establishing policies, procedures, and support frameworks.
Work alongside IT teams on various projects requiring internet connectivity.
Solve networking issues related to reliability, Wi-Fi connectivity, network efficiency, and ISP-related problems.

Network Projects:

Lead or participate in projects aimed at improving performance and creating efficiencies within IT operations.
Recommend new infrastructure solutions or services to meet challenges in the evolving retail landscape.
Collaborate with Global IT on new initiatives including project planning implementation and documentation efforts all aligned towards interpersonal goals strategies.

Vendor Management:

Coordinate with Headquarters (HQ) teams to manage services provided by Global vendors.
Supervise local connectivity, telephony services, and infrastructure vendors for store locations.
Manage and optimize costs associated with connectivity, telephony services, and infrastructure through negotiation with vendors.

Network Support:

Solve network-related issues at both store locations and corporate offices providing timely resolutions where needed.
Proactively monitor systems services to prevent incidents before they occur.
Craft detailed documentation of tasks enabling Level 1 or Level 2 Service Desk staff to perform initial troubleshooting data collection steps more efficiently.
Provide advanced Level 3 Support during critical incidents which may require attention outside of regular business hours.

Principal skills required for the position

5+ years of work-related network implementation
Customer centric approach
Documentation
Vendor Management
Able to communicate issues in a non-technical way
Strong knowledge of Cisco Meraki administration. (Firewalls, Switches, Access Points, MPLS, SD-WAN, VOIP, VPN, VLAN)
Solid understanding on network subnetting
Strong network and system troubleshooting

Experience and Systems

Retail or hospitality environment
Multi-brand environment
Meraki MX, MX, MR
ServiceNow
IPAM

At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key

The compensation for this position ranges from $85,000k- $115,000k annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

LVMH Fashion Group North America jobs

Network Engineer