Mortgage Loan Operations Specialist

Overview:

The Loan Operations Specialist will report directly to the VP of Operations and will assist Account Executives and Third Party Originators (TPO’s) in structuring, facilitating, and managing the loan applications from initial loan setup through final approval milestones within our Loan Origination Software (Encompass). This person will support all aspects of the mortgage transaction process including generating initial disclosures, performing compliance checks, and issuing all necessary redisclosures and closing disclosures.

Duties / Responsibilities:

Assist the Account Executives and TPOs in getting prospective loans ready for initial disclosures, and review overall submission with AE’s prior to Loan Setup milestone being finished to ensure that the documentation submitted is complete
Become versed Client loan product matrices and related underwriting guidelines
Assist in identifying exceptions to the Loan Product Matrices and Underwriting Guidelines and help to determine any mitigating factors prior to Loan Setup
Assist in pricing loans in conjunction with Account Executive and generate the record of business / term sheet
Disclose loan terms to the TPO and borrowers, and coordinate / ensure underwriting loan approvals and updates are sent to the TPO with a sense of urgency and approvals / updates are issued as needed
Collect underwriting conditions, analyze accordingly, and sign off on conditions per underwriter guidance
Order third party reports including appraisals, fraud reports, flood certificates, credit reports and more as necessary
Perform follow ups with TPO to review any conditions that require further clarification, and communicate with team to ensure files are moving forward with a sense of urgency while developing an understanding of when a loan becomes lock eligible
Issue change of circumstance loan estimate(s) as needed and issue initial closing disclosure after reconciling settlement fees with escrow
Update loan progress to internal team members and related third parties, and provide top-notch customer service through effective communication and coordination with both customers and team members

Background / Experience:

Previous experience as a Loan Operations Specialist, Processor or related role
Proficient with Encompass, as well Microsoft Office and CRM Databases
NMLS license and knowledge of LoanNEX is a strong plus

If you or someone you may know is interested in this opportunity, please apply directly through this posting and a member of our team will reach out to you to discuss further.

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Pezian Search Group is an equal opportunity employer.

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Loan Operations Specialist