Flow Therapy is a growing, mission-driven organization, founded on an unwavering commitment to improving the lives of every patient we touch. We are dedicated to the best-in-class delivery of a non-invasive outpatient cardiovascular therapy, known as Enhanced External Counterpulsation (EECP). We encourage you to click the following link to discover, through a brief video, how we are making a meaningful difference in the lives of our patients: https://jmp.sh/qIzdRyL5

About the Role:

As the Director of Clinical Operations, you will play a pivotal role in shaping and executing the clinical strategies of our organization. You will collaborate closely with executive leadership and healthcare providers to develop both short-term and long-term clinical goals that align with the broader organizational vision. Your role will involve setting strategic objectives, utilizing metrics and data to drive decisions, and ensuring that all clinical operations support the overall mission and priorities of the organization.

In this capacity, you will oversee the development and implementation of clinical standards and operational procedures to ensure high-quality patient care. You will be responsible for maintaining and enhancing these standards to optimize clinical outcomes and operational efficiency. This includes leading initiatives to improve patient, team member, and provider satisfaction, addressing issues as they arise, and fostering a positive environment that supports high levels of engagement and performance.

You will ensure that all clinical guidelines are regularly reviewed and updated to remain compliant with federal, state, and local regulations. Implementing quality assurance measures to uphold high standards of clinical practice will be a key aspect of your role. Your ability to maintain compliance and drive operational improvements will be essential to the success of our clinical operations.

You will be responsible for leading and developing clinical staff, providing guidance, training, and mentorship to enhance their skills and performance. Building and nurturing a cohesive team will be crucial for delivering exceptional patient care and achieving organizational goals.

Collaboration with other departments, including research and executive management, will be a key component of your role. You will work closely with these stakeholders to support and integrate clinical programs and initiatives, ensuring effective communication and coordination across the organization. Your proactive approach to staying informed about industry trends and advancements will drive innovation and contribute to the continuous improvement of our operations and patient care.

About You:

Licensed Professional: You are a licensed Registered Nurse (RN) or Nurse Practitioner (NP), bringing a strong clinical background and understanding of healthcare practices to your leadership role. Your professional credentials provide you with a solid foundation for overseeing and enhancing clinical operations.
Strategic Leader: You have a strong background in leading clinical operations and directing a team of Healthcare Providers, showcasing your ability to provide strategic direction, coaching, and support to achieve organizational goals.
Business Acumen: You bring a solid understanding of business operations within the healthcare sector, including expertise in optimizing clinical billing processes, managing financial performance, and driving cost-efficiency while maintaining high standards of care.
Regulatory Knowledge: You are well-versed in federal, state, and local regulations, ensuring clinical guidelines are current and compliant. Your commitment to upholding ethics and regulatory standards is evident in your approach to leadership and operations.
Standardization Experience: You have a proven track record in standardizing clinical practices and procedures across multiple sites, implementing consistent operational protocols, and improving efficiency and quality of care across diverse locations.
Continuous Improvement Advocate: You stay abreast of industry trends and developments, leveraging this knowledge to innovate and educate staff. Your proactive approach to learning and applying new insights ensures the ongoing advancement of clinical practices and organizational effectiveness.

About Us:

Over the past two decades, Flow Therapy has grown from an organization founded to transform the life of a single patient into the nation’s number one provider of Enhanced External Counterpulsation (EECP®) therapy, with a national network of clinics, and recognized by Congress as the most impactful entity associated with this therapy in the United States. Our relentless, values-driven and people-focused culture has created an organization capable of simultaneously delivering a world-class Net Promoter Score and a first-rate shareholder return, and we’re proud of the fact that we’ve transformed over thirty-five thousand lives through our team’s committed and capable results. With partnerships encompassing tens of millions of Americans, over 450 published research articles, and an unparalleled level of compassion and dedication to our patients, we’re invigorated and excited by what’s ahead, as we help health systems and hundreds of the nation’s finest cardiologists to radically transform the landscape of cardiovascular care in the United States and to change the lives of millions of Americans.

About What’s Next:

We believe fervently in the value of data-driven decision-making, and we believe equally in the importance of hiring the whole person, not merely their resume. Our holistic, innovative, values-focused, and data-incorporative talent selection process – including a diverse set of interviews, assessments, and discussions – is different from much of what you may have experienced at other organizations, and we hope you’ll enjoy and embrace that difference – and recognize that it helps us to ensure our team consists of world-class talent. We’re excited for you to join us in changing the world of American healthcare.

Flow Therapy jobs

Director of Clinical Operations