Responsibilities:

CRM Management

- Maintain CRM to ensuring client information and data is up to date and recorded accurately and in detail, daily activities noted, and all sales processes have been logged and completed.

- Support sales management manager to maintain the dashboards and reports.

- Act as a primary point of contact for sales team for CRM inquiries, assistance, and reporting needs as required.

Documentation and Filing:

- Maintain all files and records and adhere to all company policies, procedures, and SOPs.

- Organize and complete all necessary paperwork and ensure customer files and contracts are concise, complete and well maintained.

- Provide administrative support to the sales team.

- Compile reports for office and travelling expenses.

Sales Support:

- Assist in coordinating meetings, organizing events, and tracking project progress.

- Any other duties/responsibilities as assigned by management

Qualifications:

- A Diploma or Bachelor's degree or equivalent experience preferred

- Ideal candidates have prior experience in sales operations, preferably within manufacturing industry or a multi-national company

- At least 1 to 3 years work experience or similar roll

- Advanced level of proficiency with MS Excel, Word, and Outlook required

- Detail-oriented with strong organizational skills

- Exceptional communication and problem-solving skills required

- Individual contributor and great team player

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