Application Deadline: 6 June 2024

Department: National Support

Employment Type: Part Time

Location: Congress

Reporting To: Head of Union Client Relations

Compensation: £17,679 / year

Description

Are you a proactive and organised individual with excellent administrative skills? Do you thrive in a dynamic environment where your contributions make a real difference? We have an exciting opportunity for a Part-Time Support Assistant (21 hours per week (Monday, Friday, and one additional day)) to join our team at the London Congress Office.

As a Support Assistant, you will play a vital role in providing comprehensive administrative and executive support to the Head of Union Client Relations.

Key Responsibilities

Requirements

Managing telephone calls, acting as the first point of contact for clients, defendants, representatives, and third parties.
Producing a variety of standardised and routine documentation, including letters, emails, reports, court documents, and forms.
Maintaining diaries, arranging appointments, meetings, travel, and accommodation.
Handling incoming mail, making diary entries, and managing routine post.
Organising and maintaining files, undertaking data entry, and designing spreadsheets.
Coordinating marketing materials for client events and ensuring smooth administrative operations within the unit.

Skills, Knowledge and Expertise

Proficiency in IT and Microsoft Office applications.
Ability to produce and manage standardised documentation accurately and efficiently.
Excellent organisational, time management, and communication skills.
Strong client care skills and the ability to work cooperatively with others.
Technical and administrative experience in a legal environment.
Enthusiastic and adaptable attitude towards work.

Benefits

Contributory pension scheme
5 days additional leave over Christmas (Xmas shut down)
23 days annual leave (in addition to bank holidays)
Healthcare Cash Plan (MediCash)
Disability Confident Employer
Employee Assistance Programme
Enhanced maternity and paternity pay
Cycle to work scheme
Organised sports and social club
Annual travel and parking loans
Financial assistance for professional development

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