Job Details

Job Location

9 NOLL STREET - BROOKLYN, NY

Position Type

Full Time

Education Level

High School

Salary Range

$23.63 - $23.63 Hourly

Travel Percentage

None

Job Shift

Day Shift

Job Category

Nonprofit - Social Services

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities

Under the general supervision of the Director, the Case Assistant will provide individualized case assistance, resources, and referrals to members of the Diana Jones Senior Center and seniors in the surrounding community. Specific duties and responsibilities include:

Processing membership enrollment including data entry into funding source required database
Provide information, entitlement, and case assistance to seniors
Maintain up-to-date files on client entitlements and benefits
Compile case assistance logs as required by the program funding source
Maintain electronic and physical data/documentation for all clients who require social services, benefits, and/or entitlements; refer to the appropriate service providers (internal and external) for assistance
Assist with educational/recreational activities, special events, and trips as needed
Attend relevant training to stay up to date on resources available to senior citizens
Compile statistics, prepare reports, track attendance, and maintain other records of information as needed
Represent RiseBoro in community and interagency activities
Other duties as required by the Director

COMPETENCIES

Bilingual Spanish required
Excellent verbal and written communication skills
Strong organizational and time management skills
Excellent interpersonal and customer service skills
Ability to show genuine interest in helping older adults
Ability to provide quality services with compassion, patience, and empathy
A self-starter with the ability to work independently and collaboratively as a team
Commitment to RiseBoro’s mission, vision, and values
Knowledge of funding source databases i.e., PeerPlace preferred
Mental Health First Aid skills-based training course completion a plus
Proficient in Microsoft Office Suite, particularly Word, and Excel
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

Education Experience

(BSW) Bachelor's degree in Social Work preferred
Bachelor’s degree in a related field such as but not limited to human services, counseling, sociology, psychology, gerontology, etc., with a minimum of one (1) year of human service experience including (internship and volunteer experience)
Associate degree with a minimum of one (1) year of direct experience in case assistance (including internship and volunteer experience)
High School degree or equivalent (HSE/GED) with at least one (1) year of direct experience in case assistance and one (1) year of related experience or training in customer service, health and human services (including internship and volunteer experience)

Qualifications

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

RiseBoro Community Partnership jobs

Case Assistant, Diana Jones SC (46100)