Position Title: Quality Assurance Manager

Reports To: Plant Manager with dotted line to Corporate Quality Manager

Position Location: Winston Salem, North Carolina

Direct Reports: 1 Quality Engineer, 1 Sr. Quality Specialist, 1 QA Clerk, 11 lab technicians

Position Summary: The QA Manager will be based in the Winston Salem, NC area and will travel to customers and vendors as needed.

Duties and Responsibilities:

Oversee all aspects of company's QA department
Will assist the Quality Specialist in the management of a QA clerk and a team of lab technicians
Responsible for all aspects of document control including the creation and revision of documentation,processes, and standards
Maintain an internal audit system
Manage customer audits, supplier audits, and participate in customer/supplier visits
Responsible for overall supplier quality
Approve and maintain visual inspection standards, physical testing specifications, and customer specific requirements
Manage certification and calibration of ASTM testing equipment for the plant
Monitor quality reporting data, returns/allowances as a percentage of sales, and customer scorecard ratings
Assist the Plant Manager in maintaining Material Review Board (MRB) process to properly disposition all material
Manage Certificate of Analysis (COA) process for incoming raw materials and finished goods
Assist process engineers with FMEA and Control Plan maintenance
Respond to customer concerns including authorization of credit requests or returns
Assist in root cause analysis and develop corrective action strategies for internal and customer related quality issues
Lead and support all efforts to maintain our IATF 16949 and ISO/IEC 17025 certifications
Assist the Corporate Quality Manager in acquiring the AS9100 certification

Education Requirements: 4-year degree, preferably in a technical area, e.g. engineering

Work Experience:

5+ years
Team management/supervision
Prefer experience with Minitab or similar statistical analysis software package, and Lean Six Sigma manufacturing methodology
Prefer experience with a Quality Management System, especially ISO/IEC 17025, IATF16949, and/or AS9100.

Travel Requirements: Occasional visits to suppliers, customers, and training courses as needed.

Physical Requirements: Spends some time working in a non-climate-controlled manufacturing setting; must be ableto walk up and down stairs and on concrete floors; be comfortable around loud equipment and chemical smells; wear PPE (safety glasses, ear protection where required); have good vision and color vision; use of hands for computer tasks; lift 50lbs occasionally (e.g. boxes of documents)

SP Associates, Inc. jobs

Quality Assurance Manager