Position Summary: In accordance with the mission and goals of the Child Care Coordinating Council (4Cs) of San Mateo County, the Data Specialist plays a crucial role in supporting data analysis, compliance, and quality assurance initiatives. Under the direct supervision of the Director of Programs, this position is responsible for reviewing, auditing, and verifying program-related data, implementing quality control measures, and collaborating with staff to train and guide them on eligibility, enrollment, and data-related tasks.

The aim is to ensure the accuracy and integrity of data in compliance with state regulations and guidelines. This role is ideal for a highly organized individual with strong time management skills, a proactive approach, and a process-driven mindset. The successful candidate will be detail-oriented, take pride in their communication and analytical abilities, and be accountable for managing data integrity, conducting quality assurance reviews, and supporting continuous improvement initiatives.

PRIMARY DUTIES:

Data Management and Analysis.
Maintain data and records using both computerized and manual record-keeping systems.
Evaluate data from multiple sources using various databases, ensuring compliance with mandated rules and regulations, and verifying data accuracy.
Analyze data to identify trends, strengths, and areas for improvement.
Prepare routine and specialized reports on eligibility, enrollment and program service data.
Ensure data accuracy and integrity through regular audits and quality checks.
Maintain and track statistics related to data entry and documented services.
Ensure all data management practices adhere to organizational policies regarding data security and client confidentiality.

Quality Assurance:

Conduct regular reviews of program operations and data systems to ensure compliance with agency policies, state regulations, and funding requirements.
Develop and implement quality assurance protocols and procedures, including corrective action plans.
Provide feedback and recommendations for program improvement based on quality assurance findings.
Collaborate with program managers to address compliance issues.
Perform regular data validation and cleansing activities to ensure data quality.

Support and Training:

Provide training and technical assistance on data entry, data management, and quality assurance practices.
Develop resources to support staff in maintaining high standards of data integrity and compliance.
Serve as a resource for troubleshooting data-related issues.

Continuous Improvement:

Collaborate with program managers to identify opportunities for process improvements.
Lead or participate in special projects aimed at enhancing program effectiveness and efficiency.
Stay current with best practices in data management, quality assurance, and program evaluation.

Overall:

Leads data projects from inception to completion, ensuring timely delivery and effective communication with leadership and program staff.
Maintain thorough and accurate records, files, correspondence, and statistics in both written form and via data entry in computer databases.
Take initiative to continually expand and improve understanding and keep current on all program requirements.
Propose solutions to problems and collaborate with the program managers to implement changes as directed.
Contribute to strategic planning efforts by providing data-driven insights and recommendations.
Attends and participates in assigned meetings, in‐services and committees; assist in training development.
Foster collaboration within the department and support the agency's goals and mission.
Perform other duties as assigned.

DELIVERABLES:

In collaboration with the leadership, establish clear metrics for data quality, reporting, and training effectiveness, and regularly review them to ensure alignment with organizational goals.
Achieve and maintain a data accuracy rate at or above 95%.
Timely and accurate completion of data reports and quality assurance reviews.
Provide effective training and support to staff, resulting in improved data management practices.
Implement process improvements that enhance program efficiency and effectiveness.

RELATIONSHIPS:

Establish and uphold a professional and courteous rapport with clients and visitors, ensuring a welcoming environment.
Exercise sound judgment and discretion when discussing case details or resolving issues, adhering to trauma-informed service principles.
Foster open and professional communication with leadership and staff, promoting collaboration.
Maintain confidentiality regarding 4Cs’ services and internal operations, respecting the privacy and dignity of clients.
Maintain a high level of constructive engagement with countywide leadership groups and other advisory committees, target populations, and other community groups.
Share information, collaborate, and coordinate activities with staff and external partners.
Represent 4Cs at community events and programs, demonstrating professionalism and commitment to the organization's mission.

MINIMUM QUALIFICATIONS:

BA degree or equivalent in Social Services, ECE, or related field.
3+ years of experience in data analysis, program evaluation, or related field.
3+ years of experience in nonprofit sector preferred.
Effective oral and written communication skills. • High level of proficiency with data analysis tools and software.
Strong organizational skills and attention to detail.
Ability to manage workload, meet deadlines, and prioritize multiple tasks independently
Experience working effectively with diverse populations.

SPECIAL QUALIFICATIONS:

Experience in the child care subsidy field, administration, or case management preferred.
Knowledge of California Department of Social Services regulations and policies preferred.
Familiarity with family eligibility determination and enrollment processes preferred.

Salary and benefits: Pay rate is $34 per hour; non-negotiable. This position is benefits eligible. Please note that only candidates who are being actively considered will be contacted. This position will be open until filled. To

Apply: Send resume and a cover letter to thughes@sanmateo4cs.org.

Child Care Coordinating Council of San Mateo County, Inc. jobs

Data Specialist