The role

Through our network of offices we offer a wide range of property services including residential sales & lettings, commercial leasing & investment, consultancy, property & facilities management and valuation.

We are currently recruiting for Office Co-ordinators to work with both the Sales and Lettings Teams in our London offices to provide full secretarial and administrative support to the teams within the office.

Responsibilities

Co-ordinate and progress tenancies to include booking of compliance certificates, tenancy agreements, AML searches, obtaining references, booking of third party services and checking completion of deal
Producing a variety of correspondence and documents, in line with company policy and formatting, including, but not restricted to, valuation and instruction letters, property details
The placing and maintenance of advertisements through websites, office windows, local and national press
Diary management of the Sales team and the Lettings team
Arranging viewings of properties
Loading properties onto the Cluttons system, ensuring information is current
Arranging photographers to to into properties, ensuring appropriate orders of photographs
Taking enquiries in person, via telephone and email and dealing with these in line with branch process
General office administration including ordering of stationery, photocopying, filing, archiving, tidiness of office, franking machine management, opening and distribution of incoming post.
Managing the collection, tagging and maintenance of keys
New tenancy progession and drawing up documents
Tenancy renewal administration
Bad debt and rent arrears chasing
Taking responsibility for raising and issuing invoices
Ad hoc administrative projects

Requirements

Educated to GCSE level or qualified by experience
Experience working within a professional environment
Proficient in the use of MS Word, PowerPoint and Excel
Strong organisation and administrative skills
Good attention to detail
Excellent customer service skills
Able to prioritise and deal with a heavy and varied workload
Excellent interpersonal skills and telephone manner
Displays initiative

Benefits

Holidays: 25 days increasing in line with length of service to a maximum of 30 days
Enhanced auto enrolment pension scheme - to help you save for the future
Life assurance - to protect your loved ones should the worst happen
Interest free season ticket loans
Cycle to work scheme - discounted bicycles
Flu and eye care vouchers - to keep you healthy
Employee Assistance Programme - 24/7 health & wellbeing support
Help@Hand Remote GP app - to give you and your family access to medical experts quickly
Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

Purchasing up to 5 days additional holiday
Discounted gym membership
Discounted dental insurance
Discounted private medical insurance for family cover
Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.

Cluttons jobs

Office coordinator