Who is HealthTrackRx?

HealthTrackRx is the nation's leading PCR-based infectious disease laboratory! By delivering next morning results to healthcare providers nationwide, HealthTrackRx is the premier option for patients and healthcare professionals and in an exciting phase of growth! Our team is growing and we are looking for individuals who can work onsite at our location in Denton, Tx. This role will have the ability to work hybrid in the future. However, this will not be until Q1 of 2025 as we need to establish the team first.

Job Summary

The Medical Records Specialist is responsible for managing and maintaining patient health records in compliance with healthcare regulations and ensuring the accuracy, accessibility, and security of medical documentation. This role is crucial in supporting clinical staff and improving patient care through meticulous documentation practices. They provide support to other departments or staff members in accessing and retrieving needed files.

Essential Responsibilities/Duties

Monitors and processes incoming record requests received through various means
Collect, organize, and maintain records, including medical history, requisition, and result.
Coordinate with Audit Director for records requests related to third-party payor audits
Contact appropriate clients to complete requests.
Performs quality checks on all work to assure accuracy.
Maintain consistent schedule by processing all requests within 24-48 hours of receipt
Assist with records send out when needed
Provide feedback regarding request volume and perceived issues
Assist with overflow billing processing due to high volume and/or coverage issues
High volume and fast paced environment
Abide by HIPAA guidelines while ensuring the confidentiality of PHI

Qualifications

Education -
High School Diploma or equivalent required
Associates degree or certification in Health Information (HIM), Medical Technology, or a related field, preferred.
Competencies/Skills -
Strong understanding of medical terminology, anatomy, and healthcare procedures. Familiarity with EHR systems and healthcare regulations such as HIPAA.
The ability to organize work and meet established deadlines.
Strong attention to detail
Ability to multitask
Strong computer skills, including proficiency in EHR software, Microsoft Office Suite, and data entry.
Experienced with reporting and analytics (Excel pivot tables, formulas, charts), SQL and database experience preferred.
Experience -
1 + years previous clerical or related experience
Certifications/Licenses -
Certification from a recognized professional organization, such as Registered Health Information Technician (RHIT) or Certified Medical Records Technician (CMRT), is a plus.

American Institute of Toxicology (AIT)

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