We are seeking a motivated and detail-oriented Account Manager to join our client services team. This position is an excellent opportunity for a recent college graduate looking to launch their career. As an Account Manager, you will be responsible for building and maintaining relationships with our clients, ensuring their satisfaction, and contributing to the overall growth of the business.

What you will do:

The position will be multi-faceted: you will conduct regular client review meetings, assist our operations team in implementing recommended changes as a result of those meetings, and uncover opportunities for our sales team to expand our offerings with our existing customers. A successful candidate will a) understand how to problem solve under tight time constraints and be able to prioritize tasks; b) be comfortable working in a team environment, that include external partners, and successfully lead projects in a collaborative environment; and c) be able to articulate the company’s value proposition to customers and partners. You will be building best-in-class solutions with industry-leading suppliers across all business services and commodities.

Key Responsibilities include:

· Client Relationship Management: Serve as the primary point of contact for assigned clients, understanding their needs and objectives.

· Account Development: Proactively identify opportunities to upsell or cross-sell products and services to existing clients.

· Project Coordination: Coordinate with internal teams to ensure timely delivery of services and products to clients.

· Issue Resolution: Address client concerns and issues promptly to maintain client satisfaction and loyalty.

· Presentations, Reporting and Analysis: Create business review presentations for each client.

· Prepare regular reports on account status, including sales forecasts and client feedback.

Benefits:

Compensation based on Base Salary and Structured Bonus
Paid Time Off
401K with Employer Match
Health, Vision, Dental and Life Insurance with no payroll deduction

Objectives & Responsibilities

Successfully conduct annual, semi-annual or quarterly business reviews with assigned clients
Identify opportunities for new lines of business with existing Clients
Summarize data and research to create Power Point Presentations
Address client concerns and issues, acting as the primary point of contact between clients and suppliers
Ability to multi-task in a dynamic team environment
Review and understand customer and supplier Agreements
Manage Customer Relationship Management tool (CRM) – HubSpot experience a plus
Network and promote product and service offerings
Occasional travel to conferences, partner, and customer visits

Skills & Qualifications

Bachelor’s Degree (emphasis in Business, Marketing, Supply Chain Management, Communications or related)
Prior internship or part-time experience in customer service, sales, or account management.
Familiarity with procurement, business operations, or project management a plus
Demonstrated experience in Microsoft PowerPoint
Strong data analysis skills with Microsoft Excel and other databases
Strong organization and time management skills
Excellent communication and interpersonal skills
Ability to learn and solve problems independently

Who is CenterPoint Group:

CenterPoint Group is a leading Group Purchasing Organization that provides cost efficient procurement programs for Fortune 500 & Global 1,000 Corporations. Our continued growth is a direct result of our entrepreneurial spirit, continuous drive for improvement, and relentless dedication to our customers. Our mission is to function as a trusted advisor and create superior value for our Members and Partners.

CenterPoint is a rapidly growing company that rewards results-oriented individuals that are looking to expand their roles in an entrepreneurial environment. You will have an opportunity to work with executive level leadership at some of the world’s largest companies and drive growth and improvement daily. The ideal candidate will be a highly motivated, results driven, and self-starting individual that has a proven track record in current or past roles.

CenterPoint Group

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