Are you passionate about exceptional craftsmanship and innovative design? Join us at Hedley & Bennett, where we revolutionize kitchen gear with a blend of functionality, style, and durability. Founded by former chef Ellen Bennett, our company is dedicated to empowering culinary professionals and home cooks alike with premium, handcrafted aprons and workwear. At Hedley & Bennett, we live by our motto, "Work Hard, Live Well," fostering a vibrant community that values creativity, resilience, and excellence. If you're eager to be part of our Apron Squad, a team that sets the standard for quality in the kitchen and beyond, come be a part of our mission to elevate the kitchen experience for all! Join us and be a part of a movement that values craftsmanship, community, and excellence.

Hedley & Bennett’s Sales Team is hiring for a Sales Representative. The Sales Representative is an ambassador of Hedley & Bennett, responsible for all interactions with customers, including but not limited to: selling, closing incoming leads, hunting new leads, gathering feedback from clients and more. A successful Sales Representative will both fulfill inbound orders at the highest value and efficiency and will drive outbound sales by generating new B2B leads, prospecting them and opening new accounts.

Job Responsibilities:

Identifying prospective customers through target lists, proactively contacting new and existing customers to discuss their needs, and initiating orders with new accounts
Following up on assigned leads while maximizing close rate and AOV
Visiting prospective and existing customers in the field
Providing a high-quality customer experience by responding to leads and customers in a timely and hospitable manner
Facilitating custom orders by clearly communicating all guidelines to customers and selling within them
Accurately entering prospective accounts and opportunities into the CRM and proactively updating each order as it develops
Accurately and efficiently entering orders into the ERP system and the B2B website, depending on the order
Communicating with Finance to serve as a liaison between Finance and clients to handle payment and any payment issues that arise, including assisting with collections
Becoming a super user and super promoter of our products
Collaborating with management and other colleagues on special initiatives
Collecting, documenting, and sharing customer feedback with management to always continue improving the company
Selling within all established Sales Guidelines

Qualifications:

1-3 years of sales experience, preferred retail sales experience
Experience in the restaurant, wine, or hospitality space is a bonus
Extreme attention to detail
Strong communication skills
A “go-get-them”, resilient attitude
A complete willingness to cooperate with the team and any changes that come as part of evolving
Spend 50%-75% of time in the field, actively selling and meeting with customers

For this Sales Representative position, we offer a remote work environment.

The pay range for this role is $60,000.00 - $70,000.00 plus commission.

Hedley & Bennett

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