The Institute for Healthcare Optimization (IHO) is looking for a results-focused and collaborative healthcare professional interested in using scientific operations management methods to make a difference in the healthcare industry. The Project Manager at IHO is responsible for coordination and day-to-day management of hospital operations redesign projects. This position requires very strong interpersonal communication and consulting skills, experience with project management in a healthcare setting, and facility with Microsoft Office. Experience in working with multidisciplinary teams involving physicians, nurses, healthcare administrators and decision support personnel is required. Experience with clinical healthcare delivery or hospital operations preferred.

Reporting and Key Interfaces

The Project Manager position reports to the Executive Director, and collaborates closely with clinical experts and data specialists at IHO. The role involves direct coordination with hospitals’ executive management and clinical leadership, as well as significant exposure to IHO senior management. This position offers a unique opportunity to learn and participate in the growth of a leading organization working to change the health care delivery system through improving operations management.

Responsibilities

Ensure accomplishment of project milestones, identify and resolve issues, manage and coordinate IHO leadership involvement
Manage client expectations and satisfaction
Serve as project facilitator, coordinating workflow between IHO and clients
Organize and facilitate conference calls, webinars, site visits and other events
Drive the development of meeting agendas, reports, and presentation materials
Assist with development of content such as white papers, publications, etc. to facilitate project advancement and knowledge development
Perform analytics on healthcare operations data primarily using Excel and PowerBI, and present analyses to IHO leadership and clients
Collaborate with IHO team, including project staff, data and simulation analysts and senior leadership
Perform ad hoc projects as assigned

Key Factors for Success

Superior interpersonal, relationship management and consultative skills
Strong organizational skills and attention to detail
Ability to juggle multiple projects
Excellent judgment to manage and coordinate multiple internal and external relationships
Keen interest in using data analysis to address complicated healthcare operations problems
Ability to present complex material clearly and succinctly
Strong interest in professional and organizational growth

Desired skills and experience

4-6 years of healthcare project management and consulting experience required
Strong interpersonal and organizational skills required
Strong oral and written presentation skills required
Experience working with physicians and clinicians required, clinical experience preferred
High level of skill with Microsoft Word, Powerpoint, and Excel required
MBA / MPH / MS or equivalent preferred

Compensation, Benefits and other

The Project Manager position at IHO offers tremendous opportunities to grow professionally and to contribute to the future of healthcare operations. Competitive salary and health and other benefits offered. Approximately 10% national and international travel is to be expected.

About the Institute for Healthcare Optimization

The Institute for Healthcare Optimization is a non-profit organization dedicated to applying operations management principles and practices in the healthcare delivery setting. IHO is a leader in healthcare operations management and has developed a unique and highly effective approach for managing variability in patient flow. This approach, developed by the faculty of IHO, has been endorsed by the Institute of Medicine, the American Hospital Association, and the Government Accountability Office, among others.

To apply, please submit a resume and a cover letter describing your interest and qualifications. Applications with a cover letter will be considered.

Institute for Healthcare Optimization (IHO)

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