The Institute for Healthcare Optimization (IHO) is looking for a results-focused and collaborative healthcare professional interested in using scientific operations management methods to make a difference in the healthcare industry. The Project Manager at IHO is responsible for coordination and day-to-day management of hospital operations redesign projects. This position requires very strong interpersonal communication and consulting skills, experience with project management in a healthcare setting, and facility with Microsoft Office. Experience in working with multidisciplinary teams involving physicians, nurses, healthcare administrators and decision support personnel is required. Experience with clinical healthcare delivery or hospital operations preferred.
Reporting and Key Interfaces
The Project Manager position reports to the Executive Director, and collaborates closely with clinical experts and data specialists at IHO. The role involves direct coordination with hospitals’ executive management and clinical leadership, as well as significant exposure to IHO senior management. This position offers a unique opportunity to learn and participate in the growth of a leading organization working to change the health care delivery system through improving operations management.
Responsibilities
- Ensure accomplishment of project milestones, identify and resolve issues, manage and coordinate IHO leadership involvement
- Manage client expectations and satisfaction
- Serve as project facilitator, coordinating workflow between IHO and clients
- Organize and facilitate conference calls, webinars, site visits and other events
- Drive the development of meeting agendas, reports, and presentation materials
- Assist with development of content such as white papers, publications, etc. to facilitate project advancement and knowledge development
- Perform analytics on healthcare operations data primarily using Excel and PowerBI, and present analyses to IHO leadership and clients
- Collaborate with IHO team, including project staff, data and simulation analysts and senior leadership
- Perform ad hoc projects as assigned
Key Factors for Success
- Superior interpersonal, relationship management and consultative skills
- Strong organizational skills and attention to detail
- Ability to juggle multiple projects
- Excellent judgment to manage and coordinate multiple internal and external relationships
- Keen interest in using data analysis to address complicated healthcare operations problems
- Ability to present complex material clearly and succinctly
- Strong interest in professional and organizational growth
Desired skills and experience
- 4-6 years of healthcare project management and consulting experience required
- Strong interpersonal and organizational skills required
- Strong oral and written presentation skills required
- Experience working with physicians and clinicians required, clinical experience preferred
- High level of skill with Microsoft Word, Powerpoint, and Excel required
- MBA / MPH / MS or equivalent preferred
Compensation, Benefits and other
The Project Manager position at IHO offers tremendous opportunities to grow professionally and to contribute to the future of healthcare operations. Competitive salary and health and other benefits offered. Approximately 10% national and international travel is to be expected.
About the Institute for Healthcare Optimization
The Institute for Healthcare Optimization is a non-profit organization dedicated to applying operations management principles and practices in the healthcare delivery setting. IHO is a leader in healthcare operations management and has developed a unique and highly effective approach for managing variability in patient flow. This approach, developed by the faculty of IHO, has been endorsed by the Institute of Medicine, the American Hospital Association, and the Government Accountability Office, among others.
To apply, please submit a resume and a cover letter describing your interest and qualifications. Applications with a cover letter will be considered.