The E-Commerce coordinator will work directly with the E-Commerce Director and manage daily operations and support the operational efforts required to achieve sales goals on jennifermeyer.com – a rapidly growing, luxury, direct-to-consumer sales channel.

Duties & Responsibilities

Responsible for the order fulfillment process, which includes pulling and packing orders, shipment label creation and insurance.
Liaise with shipping carriers to troubleshoot any issues or delays.
Manage special orders and pre-order items and work directly with production manager to ensure timely delivery.
Track, monitor and quality control incoming and outgoing inventory.
Works alongside customer service manager to assist with customer repairs – communicate directly with customer when repair is received, create work order for repair, perform quality control on incoming repair and ships item back to customer.
Creation and updates of product pages including, but not limited to, written product descriptions, uploading images, tagging products and inventory syncing.
Perform weekly site audits to ensure continuity of images, descriptions and inventory accuracy.
Assist with merchandising of site, updating homepage and curated shops
Work with graphic designer to coordinate website assets and maintain an organized image filing system via Dropbox.
Maintain website press page.

Requirements:

Bachelor's degree with 2+ year’s relevant experience in a fast-paced environment
Must be proficient in Shopify.
Experience with ShipStation, Gorgias and an inventory management system (Lightspeed a plus).
Photoshop experience.
Incredible attention to detail.
Strong organizational and time management skills.
Excellent written, verbal and interpersonal communication skills. Articulate with the ability to converse at all levels, both internally and externally.
Comfortable working with a wide catalog of products.
Energetic and self-motivated with strong sense of accountability.
Collaborative and flexible team player.
Luxury or fashion experience preferred.
Please note, the role requires occasional work on holidays and weekends during promotional periods.

Benefits & Perks:

· Health, vision, and dental insurance for eligible employees after standard waiting period.

· 401K with company match.

JENNIFER MEYER, INC.

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E-Commerce Coordinator