Job Title: Billing Clerk

Reports to: Billing Manager

Type: Non-Exempt, Full-Time

Schedule: Monday – Friday

Company Background:

Founded in 1959, the Company has led the crane and rigging industry in Florida for over 60 years with innovative safety practices and education, sophisticated technology, and financial stability. Clients can attest to the professionalism. We offer a broad selection of equipment for heavy lifting and hauling applications for construction and industrial projects. Customer service principles have been built around family values and nurturing client relationships. As a third-generation family-owned-and-operated business, those core values, along with knowledge, expertise, and dedication separate us from the competition.

Job Summary:

The Billing Clerk is responsible for managing and serving our branch locations in the daily functions of the Billing Department. The clerk will play an important role in the day-to-day operations of the Billing Department team, as well as support the full range of functions with the department including creating financial documents such as credit memos and invoices for customers and maintaining organized financial records and other documents.

Duties/Responsibilities:

Generate accurate and timely invoices.
Reviewing customer contracts, quotes, technician notes to determine billing amounts.
Compile and distribute billing paperwork according to customer requirements.
Initiate contact with Branch Dispatchers, as needed, for supporting documents or missing information.
Process and transmit final invoices according to customer requirements.
Review and report unbilled costs.
Meet accounting deadlines for month-end process and closing cycles.
Provide excellent customer service with calls and inquiries.
Perform general office support functions including front desk coverage, and customer service.
Responsible for weekly and monthly processing through NexGen system.
Ensure that all order and contract paperwork is in compliance with company policies and procedures.
Perform other related duties or special projects, as assigned.

Required Skills/Abilities:

Demonstrates a high level of accuracy in preparing and entering financial information.
Ability to maintain confidentiality concerning financial and customer operations.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Superior time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to communicate courteously and proactively with all levels within the company.
Ability to adapt to the needs of the company and customers.
Ability to multi-task, prioritize, and adjust to quickly changing circumstances.
Ability to perform high work volume with minimal errors and supervision.
Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Etc.).

Preferred Education and Experience:

High school diploma or equivalent required.
Experience in an accounts receivable and/or billing department is preferred, but not required.
Experience in a construction environment or related industry is preferred, but not required.

Working Requirements:

Valid Florida Driver’s License.
Must be legally authorized to work in the United States.

Physical Requirements:

Company maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Company is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.

Compensation & Benefits:

The starting salary for this position will be established commensurate with the experience and qualifications of the selected candidate.
A comprehensive benefits package includes:
Health, Dental, and Vision Insurance
Defined Benefit Retirement Plan
Paid Time Off
Life Insurance Benefits
Short-Term and Long-Term Disability
Cancer Plan Benefits
Employee Assistance Program

Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

MLB & Associates

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Billing Clerk