Job Summary:
We are seeking a Support Specialist to join our team. The ideal candidate will provide exceptional customer service, assist with data entry tasks, and engage in outbound calling to support sales efforts.

Responsibilities:
- Handle inbound and outbound calls with professionalism and excellent phone etiquette
- Communicate effectively with customers to address inquiries and resolve issues
- Perform data entry tasks accurately and efficiently
- Support sales initiatives through upselling products or services
- Analyze customer needs to provide tailored solutions

Qualifications:
- Strong customer service skills with a focus on satisfaction
- Proficiency in English; bilingual in Spanish is a plus
- Ability to communicate clearly and effectively
- Experience in data entry and maintaining accurate records
- Comfortable with outbound calling and sales support activities

Join our team as a Support Specialist to make a difference in customer interactions and contribute to our sales success.

Job Type: Full-time

Pay: $19.20 - $23.13 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Weekly day range:

Monday to Friday
Weekends as needed

Work setting:

Remote

Location:

Arizona (Required)

Work Location: Remote

Network Automotive Service Center

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Support Specialist