Job Summary:
We are seeking a Support Specialist to join our team. The ideal candidate will provide exceptional customer service, assist with data entry tasks, and engage in outbound calling to support sales efforts.
Responsibilities:
- Handle inbound and outbound calls with professionalism and excellent phone etiquette
- Communicate effectively with customers to address inquiries and resolve issues
- Perform data entry tasks accurately and efficiently
- Support sales initiatives through upselling products or services
- Analyze customer needs to provide tailored solutions
Qualifications:
- Strong customer service skills with a focus on satisfaction
- Proficiency in English; bilingual in Spanish is a plus
- Ability to communicate clearly and effectively
- Experience in data entry and maintaining accurate records
- Comfortable with outbound calling and sales support activities
Join our team as a Support Specialist to make a difference in customer interactions and contribute to our sales success.
Job Type: Full-time
Pay: $19.20 - $23.13 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Location:
Work Location: Remote