Are you a highly-organized, detail-oriented person who enjoys getting the job done? Do you love identifying opportunities to streamline operations and create new, comprehensive processes? Are you interested in leveraging this skill set in a small, growing business where you will have an impact on its success? If this sounds like you, join our team as an Operations Administrator!

We are seeking a process-oriented, dependable person who prides themselves on their attention to detail. The Operations Administrator thrives in an environment where they can independently learn and problem solve to complete, manage, and create various operational processes. They are a key member of our Operations team who executes tasks that support the day-to-day operations of our business.

What We Expect from You

You will be responsible for reliably and consistently executing, owning, and updating our operational processes. One day your role may include analyzing our safety scores to identify key themes to bring to our Director of Driver Operations & Safety, the next day you could be updating our current processes to ensure our Department of Transportation (DOT) records are consistently compliant with local and federal regulations, and the following week you could be creating a solution to streamline our documentation for driver coaching conversations.

The majority of your work will be focused on supporting the Operations team, which includes our drivers, routing, and logistics, and it represents the most important part of our business. From time to time, you may also leverage your skills to support other key parts of our business including Sales, Strategy, and Finance. Organization and follow-through are key to success.

Specifically, the job responsibilities include:

Complete operational processes while identifying areas of opportunity, potential efficiencies, and the need for additional processes that will better support the success of the Operations team and the business as a whole
Build thoughtful, streamlined processes, leveraging the expertise of various team members, and implement them in a way that ensures key operational tasks are consistently and thoroughly completed
Support our safety programs, including analyzing our driver safety metrics, ensuring compliance with our safety policies, collecting information for our safety coaching conversations, and maintaining and updating our driver files to be current and audit-ready
Assist with the implementation of driver technology, including monitoring usage of key tech tools, assisting drivers with getting our technology working on their devices, and researching new potential technology for our business
Partner with the Director of Driver Operations & Safety to complete daily operational tasks, including driver communications, reviewing and updating our internal materials, and ensuring execution of our key Operations processes
Prepare reports, presentations, documents, and materials for weekly and quarterly management meetings
As requested and capacity permitting, support other teams with ad-hoc tasks that can benefit from your attention to detail and devotion to creating clean and efficient processes

What You Can Expect from Us

As a small business, every person in our organization makes a difference in driving the success of our company. Your work will have an immediate and important impact. In addition, you will get direct exposure and hands-on experience with all aspects of our operations. You will find this to be a strong learning experience in your professional journey.

We are growing and the needs of our business are regularly expanding. This presents our team members with new opportunities and upward mobility. We're a results-oriented company that looks to grow and provide advancement opportunities to our team.

What You Bring to the Table

3-6 years of professional work experience
2+ years of experience executing, managing, and creating operational processes
Bachelor's degree or equivalent experience in operations management, business administration, or a related field
Strong organizational skills with the ability to effectively prioritize
Detail-oriented with a high level of accuracy
Exceptional follow-through
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Able to work effectively both in a team and individually

Next Day Dumpsters provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment if any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity of expression, or any other characteristic protected by federal, state or local laws.

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Operations Administrator