Summary

Under the direction of the Policy Services Manager, the Policy Services Data Entry Specialist/Word Processor is primarily responsible for entering existing customer-provided data into an electronic format, updating existing entries, and organizing documents related to personal and commercial insurance policies.

Essential Functions

Prepare, compile, and sort documents
Transcribe source data into the required electronic format
Transfer information from paper formats into computer files
Perform high-volume data entry using word processing, spreadsheet, database, or other computer software
Request audits for Commercial Lines Underwriting
Review data for errors, missing pages, or missing information and resolve any discrepancies
Respond to requests to retrieve data from the database or electronic filing system
Input all entries with a high degree of accuracy and proficiency
Use word processing, spreadsheet, database or other computer software
Use scanners, electronically transmitted files, or other forms of character recognition systems
Works with management and product director to identify opportunities of improvements to processes and systems
Complete additional assigned tasks as required

Job Requirements, Knowledge, Skills And Abilities

3+ years of data entry experience is preferred
Strong analytical and problem solving skills with particular attention to detail
Exceptional organizational skills
Excellent time management skills
Ability to type 40 WPM
Strong computer aptitude which includes expertise with Microsoft Office ( Excel, Word, Outlook)
Adept at working with PDF files
Excellent written and oral communication skills
Works effectively with scheduled deadlines
Able to work independently with little supervision, but also able to work collaboratively with a team
Must be able to maintain confidentiality when dealing with private company and insured data
Knowledge of Property and Casualty Insurance is desired

Compensation

Commensurate with experience
Performance-based incentives

Benefits Package

401(k) company match up to 6% eligible upon hire
Medical, dental & vision, including company paid Life insurance and long-term disability
Wellness program
Health care flexible spending accounts
Paid time off
Paid & unpaid sick leave where applicable, as well as short-term disability
Parental & family leave; military leave & pay
Employee Referral Incentive
Career Development & Continuing Education Assistance

Physical Conditions/Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Southern Trust Insurance Company

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Data Entry Specialist/Word Processor